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Logistics Account Manager

4 weeks ago

Fort Wayne, Indiana, United States Circle Logistics, Inc Full time
Account Manager Job Description

Circle Logistics, Inc is seeking a skilled Account Manager to join our team. As an Account Manager, you will be responsible for building and maintaining strong relationships with our existing customers, providing exceptional customer service, and driving business growth.

Key Responsibilities:
  • Manage customer day-to-day requirements and develop solutions to meet their unique needs
  • Analyze customer needs and offer personalized solutions to drive business growth
  • Match customer demand with quotes for their freight-related inquiries
  • Build strategies to increase sales and strengthen partnerships
  • Solve complex problems and serve as the main point of contact for all customer communications
  • Collaborate with the team on pricing strategy and account implementation plans
  • Execute daily business activities, including accepting/rejecting load tenders, lane bidding, and updating customers on shipment status
  • Manage issues that arise during freight movement and establish relationships with day-to-day contacts
Requirements:
  • Excellent written and verbal communication skills
  • Ability to thrive in a fast-paced environment and multitask
  • Superb time management and organizational skills
  • Extraordinary attention to detail and teamwork skills
  • Excellent problem-solving and time management skills
  • Willingness to be available after hours and weekends if needed
  • Professional demeanor
Benefits:
  • On-site training and career development
  • Paid holidays and paid time off
  • Insurance benefits, including health, vision, dental, life, and disability