Patient Service Representative
6 days ago
Job Summary
Quad/Graphics is seeking a highly skilled Patient Service Representative to join our medical call center team. As a key member of our team, you will be responsible for answering inbound calls, scheduling appointments, and providing exceptional customer service to our patients.
Key Responsibilities
- Answer incoming patient calls professionally and respond to inquiries and requests in a timely and accurate manner.
- Develop and maintain positive relationships with patients and clinic staff, ensuring that patient needs are met and resolved efficiently.
- Identify and escalate difficult or priority issues, ensuring that they are handled with care and immediacy.
- Perform follow-up calls and complete call logs/documentation in a timely and accurate manner.
- Respond to customer questions regarding clinic benefits, RX refills, eligibility, and other related inquiries.
Requirements
- High School diploma or GED; associates degree preferred.
- 1 year of experience in an automated call center environment required.
- Medical background strongly preferred.
What We Offer
Quad/Graphics is committed to providing a comprehensive benefits package to our employees, including 401(k), holidays, vacations, and more. We strive to create a workplace culture that values diversity, inclusion, and employee well-being.
-
Patient Service Representative
6 days ago
Milwaukee, Wisconsin, United States 581 Advocate Aurora Health, Inc. Full timeJob Summary:We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health, Inc. in a part-time capacity. As a Patient Service Representative, you will be responsible for managing front desk responsibilities, including greeting patients, checking them in, registering walk-in patients, answering...
-
Patient Service Representative
4 days ago
Milwaukee, Wisconsin, United States Compass Group, North America Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Patient Service Representative to join our team at Compass Group, North America. As a Patient Service Representative, you will be responsible for providing exceptional customer service to patients, their families, and visitors in a hospital setting.Key Responsibilities:Take patient menu...
-
Patient Service Representative
4 days ago
Milwaukee, Wisconsin, United States Compass Group Careers Full timeJob SummaryWe are seeking a skilled Patient Service Representative to join our team at Compass Group Careers. As a Patient Service Representative, you will be responsible for providing exceptional patient care and ensuring that our patients receive the highest level of service.Key Responsibilities:Menu Selections: Take patients' menu selections prior to each...
-
Patient Service Representative-Operator
4 days ago
Milwaukee, Wisconsin, United States Sixteenth Street Community Health Center Full timeJob Summary: Sixteenth Street Community Health Center is seeking a highly motivated and detail-oriented Patient Service Representative-Operator to join our team. As a key member of our healthcare team, you will be responsible for delivering exceptional customer service to patients and families, ensuring a positive experience in our health...
-
Patient Access Service Representative
4 days ago
Milwaukee, Wisconsin, United States Froedtert Health Full timeJob SummaryThe Patient Access Service Representative plays a vital role in delivering an exceptional patient experience. This individual will be responsible for greeting patients and visitors, creating a welcoming and friendly atmosphere, and providing outstanding customer service both in person and over the phone.ResponsibilitiesProactively greet patients...
-
Patient Service Representative
6 days ago
Milwaukee, Wisconsin, United States Advocate Aurora Health Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a key member of our healthcare operations team, you will play a critical role in ensuring the smooth and efficient delivery of patient care.Key ResponsibilitiesRegistration and Scheduling: Verify patient information,...
-
Patient Service Representative
1 day ago
Milwaukee, Wisconsin, United States Advocate Aurora Health Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a key member of our healthcare operations team, you will play a critical role in ensuring the smooth and efficient delivery of patient care.Key ResponsibilitiesRegistration and Scheduling: You will be responsible for...
-
Patient Service Representative
3 days ago
Milwaukee, Wisconsin, United States Outreach Community Health Centers Full timeJob SummaryThe Patient Service Representative provides support to the daily activities of the Recovery Clinic, including greeting patients, providing registration, telephone coverage, appointment scheduling, filing, and patient referrals. This role requires strong customer service skills, attention to detail, and the ability to work under pressure.Key...
-
Patient Service Representative
3 days ago
Milwaukee, Wisconsin, United States Advocate Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Advocate Health. As a key member of our front desk team, you will be responsible for providing exceptional patient service and ensuring a smooth and efficient experience for our patients.Key ResponsibilitiesFront Desk Operations: Manage front...
-
Patient Service Representative
5 days ago
Milwaukee, Wisconsin, United States Advocate Aurora Health Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesFront Desk Operations: Greet and check-in...
-
Patient Service Representative
4 days ago
Milwaukee, Wisconsin, United States QuadGraphics Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Medical Call Center Representative to join our team at Quad/Graphics. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and clients through inbound and outbound calls.Key ResponsibilitiesAnswer incoming patient/clinic telephone...
-
Patient Access Representative
4 days ago
Milwaukee, Wisconsin, United States Froedtert Health Full timeJob Summary:The Patient Access Service Representative plays a vital role in delivering exceptional patient experiences. This individual will be responsible for greeting patients and visitors, creating a welcoming atmosphere, and providing outstanding customer service both in person and over the phone.Key Responsibilities:Proactively greet patients and...
-
Patient Access Representative
6 days ago
Milwaukee, Wisconsin, United States Sixteenth Street Community Health Center Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Patient Service Representative-Operator to join our team at Sixteenth Street Community Health Center. As a key member of our healthcare team, you will be responsible for delivering exceptional customer service to our patients and their families.Key ResponsibilitiesCustomer Service: Provide...
-
Patient Service Coordinator
4 days ago
Milwaukee, Wisconsin, United States US Derm Support Roles Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at US Derm Support Roles. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our clinic, providing exceptional patient care, and maintaining accurate records.Key ResponsibilitiesPatient...
-
Patient Services Associate
2 weeks ago
Milwaukee, Wisconsin, United States R1 RCM Full timePosition Title: Customer Service RepresentativeJob Category: Patient ServicesJob Overview:This role is designed for a Customer Service Representative within the Emergency Department, where you will play a crucial role in assisting patients during their registration process. The environment is dynamic and can be quite intense, requiring you to be the reliable...
-
Patient Care Support Representative
2 weeks ago
Milwaukee, Wisconsin, United States Midwest Dental Group Full timeMidwest Dental Group Patient Care Support Representative PositionFull Time RegularPosition Overview:Welcome and assist patients both in person and over the phoneMaintain and update patient records and accountsCoordinate hygiene appointment schedulingRequest patient referralsHandle new patient documentationVerify patient insurance coverageConfirm scheduled...
-
Patient Service Coordinator
2 days ago
Milwaukee, Wisconsin, United States US Derm Support Roles Full timeJob SummaryThe Patient Service Representative is a vital member of our US Derm Support Roles team, responsible for ensuring a seamless patient experience. This role requires excellent communication and organizational skills, as well as the ability to multitask and prioritize tasks effectively.Key ResponsibilitiesPerform opening and closing clinic duties,...
-
Patient Relations Representative IV
6 days ago
Milwaukee, Wisconsin, United States Medical College of Wisconsin Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Relations Representative IV to join our team at the Medical College of Wisconsin. As a key member of our clinical access team, you will play a critical role in ensuring a positive experience for our patients and their families.Key ResponsibilitiesSchedule Management: Schedule, cancel, and...
-
Customer Service Representative
3 days ago
Milwaukee, Wisconsin, United States MCW: SARGEANT HEALTH CENTER Full timeJob SummaryAs a Central Services Representative at MCW: SARGEANT HEALTH CENTER, you will play a vital role in providing exceptional customer service to patients and their families. This position requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.Key Responsibilities:Triage incoming...
-
Central Services Representative
3 days ago
Milwaukee, Wisconsin, United States Medical College of Wisconsin Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Central Services Representative to join our team at the Medical College of Wisconsin. As a key member of our clinical operations team, you will be responsible for providing exceptional customer service to patients and families, while also ensuring the smooth operation of our clinical services.Key...