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Customer Service Representative

2 months ago

GondrecourtleChâteau, Grand Est, United States The Millennium Group Full time

The Millennium Group is seeking a highly motivated and detail-oriented individual to join our team as a Customer Support Specialist. With a focus on providing exceptional customer service, this role is ideal for those who thrive in a fast-paced environment and are passionate about delivering results.

Responsibilities:

  • Provide top-notch customer service to clients via phone, email, and in-person interactions
  • Process and manage customer inquiries, concerns, and feedback in a timely and professional manner
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Stay up-to-date on company policies, procedures, and product knowledge to effectively address customer needs
  • Meet or exceed performance metrics and quality standards

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and adapt to changing priorities
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office Suite

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to work with a leading business process outsourcing firm