Relationship Manager

3 days ago


Los Angeles, California, United States Banc of California Full time

About Us: Banc of California is a leading bank holding company headquartered in Los Angeles with one wholly-owned banking subsidiary. Our mission is to deliver personalized banking services to small, middle-market, and venture-backed businesses.

We have a strong commitment to community development, focusing on financial literacy, job training, small business support, affordable housing, and more.

Career Overview:

The Senior Teller role is an exciting opportunity to join our dynamic team and contribute to the success of Banc of California. As a Senior Teller, you will be responsible for delivering exceptional customer service, processing transactions, and identifying opportunities to deepen customer relationships.

Responsibilities:

  • Deliver outstanding customer service and maintain knowledge of products, fees, and Bank offerings to deepen customer relationships
  • Process transactions (deposits, withdrawals, check cashing, ATM, night drop) accurately and efficiently
  • Identify opportunities to refer new products and services to customers based on their financial goals
  • Resolve customer concerns regarding services provided by the Bank, reconcile GL debits and credits, and perform other critical tasks
  • Collaborate with the team to achieve branch goals and assist with the training and onboarding of new team members
  • Embody our core values: Entrepreneurialism, Operational Excellence, and Superior Analytics

Requirements:

  • High School Diploma or equivalent required; Bachelors degree preferred
  • 3+ years of retail banking experience in a financial services industry
  • Intermediate math skills; calculate interest and percentages; balance accounts; add, subtract, multiply and divide in all units of measure
  • Excellent knowledge of bank deposits, lending products, credit products, and services to open accounts
  • Strong relationship building, collaboration, and teamwork skills
  • Exceptional oral, written, and interpersonal communication skills

Benefits:

  • Competitive salary: $65,000 - $85,000 per year, depending on experience and qualifications
  • 100% 401(k) matching up to 4% of contributions
  • Comprehensive insurance options, including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA)
  • Adoption, surrogacy, and fertility assistance; paid parental leave and family support solutions, including care options for your family
  • Paid vacation days, holidays, and volunteer time off
  • Tuition reimbursement, annual mentorship program, leadership development resources, access to LinkedIn Learning, and more


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