Front Desk Coordinator

2 weeks ago


Tacoma, Washington, United States Mindful Support Services Full time
About the Role

We are seeking a highly motivated and organized Front Desk Receptionist to join our team at Mindful Support Services. As a key member of our administrative team, you will be responsible for providing exceptional customer service to our clients, managing the front desk, and supporting our mental health providers with administrative tasks.

Key Responsibilities
  • Provide outstanding customer service to clients via phone, in person, and via email
  • Create a welcoming atmosphere for clients and ensure their needs are met
  • Manage the front desk, including scheduling appointments and preparing clients for their visits
  • Support mental health providers with administrative requests, including client insurance benefits verification
Requirements
  • Strong work ethic and ownership of your role
  • Ability to multitask and prioritize tasks effectively
  • Willingness to step into uncomfortable situations with clients, providers, and coworkers
  • Motivation to receive feedback and continually grow and develop
  • Flexibility to work a variety of shifts, including evenings and weekends
Benefits
  • 75% coverage of health, dental, and vision insurance
  • 12 PTO days accrued annually
  • 4 paid holidays per year
  • 401k matching
  • Life Insurance
  • Professional development training and opportunities for advancement

We are an equal opportunity employer committed to cultivating the long-term professional potential of our team. If you are a motivated and organized individual with a passion for customer service, we encourage you to apply.



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