Senior Account Executive

1 week ago


Portland, Maine, United States TickeTing Inc Full time
Job Title: Senior Account Executive

We are seeking a highly motivated and experienced Senior Account Executive to join our team at TickeTing Inc. As a Senior Account Executive, you will be responsible for generating revenue and managing ticket sales accounts.

Key Responsibilities:
  • Educate customers on ticketing products and services
  • Effectively sell open inventory through outbound activities
  • Monitor inbound communication channels to assist general fans
  • Become an expert on all seat products, benefits, and services
  • Assist with Season Ticket Member events and Fan Experiences
  • Utilize ticketing software and CRM to manage customer accounts
  • Work with Ticket Sales Leadership to ensure sell-out strategies and objectives are met
  • Meet with Sales leadership to review sales activity
  • Be a primary fan-facing representative at Hearts of Pine events
Requirements:
  • Dynamic, outgoing, self-motivated individual with outstanding communication and customer service skills
  • High level of interpersonal skills to handle sensitive confidential situations
  • Ability to communicate effectively with prospects, clients, and fans
  • Passion for working in soccer, working in a team environment, and interacting with fans
  • Positive and resilient team-centric attitude with a professional demeanor
  • Collaborative culture builder that works well within a high-performing team
  • Strategic thinker with the ability to handle multiple tasks with varying deadlines
  • Strong critical thinking, problem-solving, and conflict resolution skills
  • Strength in time management, administrative ability, and organization
Preferred Qualifications:
  • Four-year college degree or graduate degree
  • Prior sports sales/service industry or equivalent experience
  • Proven ability to meet deadlines and quotas
  • Proficiency in Microsoft Office and online survey tools
  • Experience using CRM ticketing system and Ticketing Systems
  • Familiarity with social media platforms
Work Environment:

TickeTing Inc is a professional, fast-paced, creative business environment. Work will primarily be conducted in Portland, Maine. Reliable transportation is required for periodic local travel. Ability to work an event-driven schedule, including weekends, evenings, and some holidays. Must be able to work Hearts of Pine home games.



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