Growth Operations Manager

4 weeks ago


Culver City, California, United States Apple Full time
Job Summary

At Apple, we're looking for a talented Growth Operations Manager to join our team. As a key member of our Growth Marketing Operations Team, you'll play a crucial role in enabling on-device communications and automated messaging for Apple's media products and services.

Key Responsibilities
  • Design and execute marketing automation flows to drive customer engagement and awareness of Apple services and products.
  • Collaborate with cross-functional teams to develop and launch multi-channel customer communications, including notifications.
  • Develop, test, and deploy customer journeys, assessing product and strategic objectives, platform capabilities, and data needs.
  • Optimize performance through A/B testing to drive incremental growth and overall program improvement.
  • Identify key opportunities for innovation in campaign performance, operational efficiency, processes, and product tooling.

Requirements
  • 8+ years of lifecycle marketing experience building and launching acquisition and engagement initiatives.
  • Technical proficiency in building automation flows with CRM or ESP platforms such as Salesforce Marketing Cloud, Braze, Oracle Responsys.
  • Proven experience with logical reasoning and critical thinking.
  • Experience in SQL to target customers through customer segmentation.

Preferred Qualifications
  • Willingness to take action, be resourceful, cut through ambiguity, and remove roadblocks.
  • Experience driving excellence to deliver projects with high attention to detail and quality.
  • Ability to think clearly with a strategic mindset when making decisions for any situation.
  • Teammate mentality with strong consideration for impact on team members.
  • Effective and persuasive communication skills in all mediums to gain support.

What We Offer
  • Comprehensive medical and dental coverage.
  • Retirement benefits.
  • A range of discounted products and free services.
  • Reimbursement for certain educational expenses related to advancing your career at Apple.

Note

Apple benefit, compensation, and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.


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