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Sales Team Lead

2 months ago

Tampa, Florida, United States alice + olivia Full time

About the Role:

We are seeking a highly motivated and experienced Sales Supervisor to join our team at Alice + Olivia. As a Sales Supervisor, you will play a key role in driving sales growth, providing exceptional customer service, and leading by example on the sales floor.

Key Responsibilities:

  • Meet sales goals by ensuring each customer receives outstanding customer service
  • Establish long-lasting relationships with clients through regular communication and personalized service
  • Utilize company selling culture and training tools to meet and exceed key performance indicators (KPIs)
  • Maintain a clean and organized sales floor, reflecting the brand's high standards
  • Participate in all aspects of store operations to support overall business growth and development
  • Coach and develop sales staff to achieve strong client relationships and sales results
  • Partner with the management team to execute daily operations, including opening and closing procedures, shipments, and store standards
  • Remain coachable and open to feedback to continuously develop in the role

Requirements:

  • Ability to work in a fast-paced retail environment
  • Previous management experience preferred, but not required
  • Previous sales experience preferred, but not required
  • Ability to lift, carry, and move merchandise and fixtures up to 25 pounds as needed
  • Continuous standing and walking; ability to move around all store areas and be accessible to customers
  • Ability to work a flexible schedule, including days, nights, weekends, and holidays

What We Offer:

  • $20.00/hr-$22.00/hr plus uncapped commission
  • Wardrobing program and competitive discount
  • 401(k) with employer match
  • Medical, dental, and vision benefits
  • Floating holidays