Team Lead

6 days ago


Tampa, Florida, United States Rack Room Shoes Full time
Job Description

The Team Lead plays a crucial role in ensuring the smooth operation of the store, overseeing day-to-day activities, and maintaining compliance with company policies and procedures.

Key Responsibilities
  • Provide leadership and guidance to store staff, promoting a positive and productive work environment.
  • Assume full responsibility for store operations in the absence of the Store Manager and Assistant Manager.
  • Consistently strive to meet and exceed sales, service, and operational objectives.
  • Manage customer issues with a sense of urgency and ensure customer satisfaction.
  • Oversee POS terminal transactions, sales, discounts, and refunds, as well as loyalty programs and inventory control.
  • Conduct physical inventory, manage sales floor merchandising and visual presentation, and maintain payroll control.
  • Develop and train direct reports, ensuring they have the necessary skills and knowledge to excel in their roles.
  • Collaborate with Store Management, District/Regional Manager, and Store Operations and Training personnel to achieve company goals.
Requirements
  • An approved background check
  • Effective verbal and written communication skills
  • Managerial and organizational skills

Rack Room Shoes is an equal employment opportunity employer, committed to providing a diverse and inclusive work environment.


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