Retail Sales Team Lead

4 weeks ago


Tampa, Florida, United States Asurion Full time
Lead Retail Sales Technician

At Asurion, we're looking for a skilled and motivated individual to join our team as a Lead Retail Sales Technician. As a key member of our sales team, you will be responsible for driving sales growth, providing exceptional customer service, and leading a team of expert technicians.

Key Responsibilities:
  • Drive sales growth through effective sales strategies and techniques
  • Provide exceptional customer service, ensuring customer satisfaction and loyalty
  • Lead a team of expert technicians, providing guidance and support to ensure excellent service delivery
  • Maintain accurate records and reports, ensuring compliance with company policies and procedures
  • Collaborate with other departments to achieve business objectives

Requirements:
  • 1+ years of customer service/retail sales experience
  • 6+ months of smartphone repair experience or equivalent
  • 1+ years of retail supervisory experience or equivalent (preferred)
  • High school diploma or GED (preferred)
  • Inventory supervisory experience; inventory counts, live inventory management or equivalent
  • Proficient in Microsoft Office with an emphasis on Excel
  • Effective verbal and written communication skills
  • Customer service skills
  • Motivation to meet and exceed evolving key performance goals
  • Technical, problem-solving, and organizational talents
  • Ability to work flexible hours, including weekends and holidays
  • Reliability and flexibility in difficult situations
  • The ability to quickly adapt in an ever-changing environment

What We Offer:
  • Competitive hourly and incentive-based pay
  • Generous medical, dental and vision benefits program
  • 401(K) retirement savings plan with employer match
  • Paid time off
  • Tuition reimbursement
  • Ongoing training to grow your skills

About Asurion:

At Asurion, we're passionate about helping people enjoy and do more with their technology. We're a company that values teamwork, innovation, and customer satisfaction. If you're a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity.



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