Retail Sales Team Lead
4 weeks ago
At Asurion, we're looking for a skilled and motivated individual to join our team as a Lead Retail Sales Technician. As a key member of our sales team, you will be responsible for driving sales growth, providing exceptional customer service, and leading a team of expert technicians.
Key Responsibilities:
- Drive sales growth through effective sales strategies and techniques
- Provide exceptional customer service, ensuring customer satisfaction and loyalty
- Lead a team of expert technicians, providing guidance and support to ensure excellent service delivery
- Maintain accurate records and reports, ensuring compliance with company policies and procedures
- Collaborate with other departments to achieve business objectives
Requirements:
- 1+ years of customer service/retail sales experience
- 6+ months of smartphone repair experience or equivalent
- 1+ years of retail supervisory experience or equivalent (preferred)
- High school diploma or GED (preferred)
- Inventory supervisory experience; inventory counts, live inventory management or equivalent
- Proficient in Microsoft Office with an emphasis on Excel
- Effective verbal and written communication skills
- Customer service skills
- Motivation to meet and exceed evolving key performance goals
- Technical, problem-solving, and organizational talents
- Ability to work flexible hours, including weekends and holidays
- Reliability and flexibility in difficult situations
- The ability to quickly adapt in an ever-changing environment
What We Offer:
- Competitive hourly and incentive-based pay
- Generous medical, dental and vision benefits program
- 401(K) retirement savings plan with employer match
- Paid time off
- Tuition reimbursement
- Ongoing training to grow your skills
About Asurion:
At Asurion, we're passionate about helping people enjoy and do more with their technology. We're a company that values teamwork, innovation, and customer satisfaction. If you're a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity.
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