Sales Team Lead

2 months ago


Tampa, Florida, United States alice + olivia Full time

About the Role:

We are seeking a highly motivated and experienced Sales Supervisor to join our team at Alice + Olivia. As a Sales Supervisor, you will play a key role in driving sales growth, providing exceptional customer service, and leading by example on the sales floor.

Key Responsibilities:

  • Meet sales goals by ensuring that each customer receives outstanding customer service and has a seamless shopping experience.
  • Establish and maintain long-lasting relationships with clients, driving repeat business and loyalty.
  • Partner with the management team to foster a collaborative and creative work environment, promoting teamwork and innovation.
  • Utilize company selling culture and training tools to meet and exceed key performance indicators (KPIs).
  • Stay up-to-date on the latest trends and collections, providing expert knowledge to customers and staff alike.
  • Maintain a clean and organized store environment, adhering to brand standards.
  • Support the development of staff members, providing coaching and feedback to ensure their success.
  • Participate in store operations, including opening and closing procedures, shipments, and daily tasks.
  • Remain open to feedback and continuous learning, embracing opportunities for growth and development.

Requirements:

  • Previous management experience, preferably in a retail environment.
  • Ability to work a flexible schedule, including days, nights, weekends, and holidays.
  • Excellent communication and interpersonal skills, with a strong focus on customer service.
  • Ability to lift, carry, and move merchandise and fixtures up to 25 pounds, as needed.
  • Continuous standing and walking, with the ability to move around the store and be accessible to customers.

What We Offer:

  • A competitive hourly rate, plus uncapped commission.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A 401(k) plan with an employer match.
  • A wardrobing program and competitive discount.
  • Floating holidays and a supportive work environment.

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