Bilingual Nurse for Patient Triage

2 weeks ago


Kannapolis, North Carolina, United States Cabarrus Health Alliance Full time
Job Overview

***Hybrid Work Arrangement Available Post-Training***

Work Schedule: Monday to Friday, 7:00 AM - 5:00 PM, totaling 40 hours weekly

Benefits Overview: Our comprehensive benefits package includes fully employer-sponsored health insurance with minimal out-of-pocket expenses, a retirement pension plan (NC Local Government Retirement System), a 401(k) with matching contributions, dental and vision coverage, life and disability insurance, paid time off, 13 designated holidays, a floating holiday, and additional vacation and sick days that accrue immediately for new hires. Additional perks include paid parental leave, volunteer hours, employee assistance programs, tuition reimbursement, longevity pay, wellness allowances, and more. (Note: Benefits may vary for part-time roles.) Prior service in local and state government will be considered for vacation accrual rates.

Compensation Range: $36.00 per hour

The Triage Nurse plays a crucial role in assessing patient conditions via telephone, determining the urgency of medical needs, and guiding patients to the appropriate care levels. This position requires close collaboration with healthcare professionals to ensure prompt and effective medical service delivery.

Key Responsibilities:

  • Assess and prioritize patient care based on the severity of their conditions, adhering to established protocols and guidelines.
  • Engage with patients and their families to collect relevant information and provide clear instructions.
  • Work in partnership with physicians, nurses, and other healthcare providers to formulate and execute care plans.
  • Accurately document patient evaluations, interventions, and outcomes in a comprehensive manner.
  • Monitor patient progress and respond swiftly to any changes in their conditions.
  • Offer emotional support and reassurance to patients and their families during challenging situations.

Qualifications:

Registered Nurse with a minimum of four (4) years of experience required. Experience in telephone triage, pediatrics, and emergency department triage is preferred. Bilingual assessment is mandatory.

Licensure: A valid North Carolina Registered Nurse license is required, along with current CPR certification.

Essential Skills and Competencies:

  • Strong assessment, critical thinking, and decision-making capabilities.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively under pressure and manage competing priorities.
  • Proficiency in electronic medical record (EMR) systems and other healthcare technologies.

Our Commitment

We strive to enhance individual and community health through dedicated services, education, and collaborative efforts.

Our Vision

We envision a vibrant community where individuals make informed health choices in supportive environments.

Cabarrus Health Alliance is committed to fostering an inclusive and welcoming environment for all staff, clients, volunteers, subcontractors, vendors, and clients, without discrimination based on race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status.


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