Patient Services Coordinator
3 days ago
The Patient Services Coordinator - LPN is a vital member of the HCR Home Care team, responsible for ensuring seamless patient care and scheduling operations. This role requires a skilled and detail-oriented individual to coordinate patient visits, manage scheduling, and maintain accurate records.
Key Responsibilities- Patient Scheduling: Coordinate patient visits, schedule appointments, and ensure timely completion of tasks.
- Scheduling Management: Manage scheduling requests, update patient records, and maintain accurate scheduling information.
- Communication: Communicate effectively with patients, clinicians, and other stakeholders to ensure smooth operations.
- Record Keeping: Maintain accurate and up-to-date patient records, including scheduling information and task completion.
- Problem-Solving: Identify and resolve scheduling conflicts, patient concerns, and other operational issues.
- Education: Graduation from an accredited program of practical nursing education and unexpired/unencumbered NYS LPN licensure.
- Skills: Excellent communication and organizational skills, ability to work in a fast-paced environment, and proficiency in computer software and keyboarding.
- Experience: Previous experience in a healthcare setting, preferably in a scheduling or coordination role.
The Patient Services Coordinator - LPN will work in a dynamic and fast-paced office environment, with occasional exposure to outdoor conditions.
Physical RequirementsThe following physical requirements are necessary for this role:
- Standing: Regularly stand for extended periods.
- Sitting: Spend most of the day sitting.
- Hearing: Regularly hear and respond to patient and clinician communications.
- Walking: Occasionally walk to other areas of the office or to meet with patients.
- Talking: Regularly communicate with patients, clinicians, and other stakeholders.
- Stoop or Kneel: Occasionally stoop or kneel to access files or equipment.
- Repetitive Motion: Regularly perform repetitive tasks, such as data entry and scheduling.
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