Patient Service Representative

7 days ago


Rochester, New York, United States RadNet Full time
Job Summary

We are seeking a highly skilled and customer-focused Patient Service Representative to join our team at RadNet. As a Patient Service Representative, you will be the first point of contact for patients and will be responsible for providing exceptional customer service, registering patients, and coordinating with the back-office staff to ensure timely and effective care.

Key Responsibilities

  • Register patients in a friendly and service-oriented manner
  • Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation
  • Collect and log all co-pays and fees
  • Answer/transfer incoming phone calls
  • Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary
  • Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed
  • Coordinate with the back-office staff for timely and effective care of patients

Requirements

  • High School Diploma or GED
  • Intermediate to advanced computer skills
  • Strong multitasking and communication skills
  • Experience providing exceptional customer service
  • Medical terminology knowledge and recent medical/radiology office experience is preferred


  • Rochester, New York, United States Trillium Health NY Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Trillium Health NY. As a key member of our front office staff, you will be responsible for providing exceptional patient care and support to our patients, clients, and medical providers.Key ResponsibilitiesFront Office Clinical Support: Serve...


  • Rochester, New York, United States Midwest Vision Partners Full time

    About the RoleWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Midwest Vision Partners. As a Patient Services Representative, you will be the first point of contact for patients and will be responsible for providing exceptional customer service, managing patient flow, and ensuring a smooth and...


  • Rochester, New York, United States Borg & Ide Imaging Full time

    Job Title: Patient Service RepresentativeLocation: 995 Senator Keating BlvdBorg & Ide Imaging is a leading radiology provider that offers a dynamic and team-focused environment. As a Patient Service Representative, you will play a crucial role in delivering quality, value, and access to patients, providers, payors, and regulators.Key Responsibilities:Greet...


  • Rochester, New York, United States Trillium Health NY Full time

    Job Title: Patient Service RepresentativeJob Summary:The Patient Service Representative will serve as the first point of contact for individuals seeking community-based testing, hepatitis C treatment, and supportive services at Trillium Health. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced...


  • Rochester, New York, United States Trillium Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Trillium Health. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our medical providers and staff.Key ResponsibilitiesFront Office Clinical SupportCoordinate...


  • Rochester, New York, United States Trillium Health Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Trillium Health. As the first point of contact for individuals seeking community-based testing, hepatitis C treatment, and supportive services, you will play a critical role in providing exceptional patient care and ensuring the smooth operation of...


  • Rochester, New York, United States ZOLL LifeVest Full time

    Job SummaryZOLL LifeVest is seeking a Patient Service Representative to train patients on the use and care of LifeVest, a wearable cardioverter defibrillator. The ideal candidate will have 1 year of patient care experience and be willing to travel to patient homes and healthcare facilities to provide services.ResponsibilitiesContact caregivers and family to...


  • Rochester, New York, United States RadNet Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Patient Service Representative to join our team at RadNet. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to ensure a positive experience for our patients.Key Responsibilities:Greet and register patients in a...


  • Rochester, New York, United States Optum Full time

    Opportunities with Optum in the Tri-State RegionOptum, a leading health services company, is seeking a skilled Patient Services Representative to join our team in the Tri-State region. As a key member of our team, you will play a vital role in delivering exceptional patient care and support.Key Responsibilities:Provide exceptional patient service and...


  • Rochester, New York, United States ZOLL LifeVest Full time

    Job SummaryZOLL LifeVest is seeking a Patient Service Representative to train patients on the use and care of LifeVest, a wearable cardioverter defibrillator. As a Patient Service Representative, you will work independently as a contractor to provide services to patients in their homes and healthcare facilities.Key Responsibilities:Contact caregivers and...


  • Rochester, New York, United States RadNet Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Patient Service Representative to join our team at RadNet. As a Patient Service Representative, you will be the first point of contact for patients and will be responsible for providing exceptional customer service, ensuring a positive experience for all patients.Key ResponsibilitiesGreet and...


  • Rochester, New York, United States RadNet Full time

    Job OverviewAt RadNet, we are committed to delivering exceptional patient care and service. As a Patient Service Representative, you will play a vital role in ensuring a seamless and positive experience for our patients.Key ResponsibilitiesProvide exceptional customer service to patients, responding to their needs and concerns in a timely and professional...


  • Rochester, New York, United States RadNet Full time

    Job OverviewAt RadNet, we are committed to delivering exceptional patient care and service. As a Patient Service Representative, you will play a vital role in ensuring a seamless and positive experience for our patients.Key ResponsibilitiesProvide exceptional customer service to patients, responding to their needs and concerns in a friendly and professional...


  • Rochester, New York, United States Rochester Regional Health Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Rochester Regional Health. As a key member of our healthcare team, you will provide exceptional customer service to patients, families, and staff, ensuring a positive and welcoming experience for all.Key ResponsibilitiesPatient Support: Manage...


  • Rochester, New York, United States Planned Parenthood of Central and Western NY Full time

    Job Title: Customer Service RepresentativePlanned Parenthood of Central and Western New York (PPCWNY) is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our patients, providing exceptional service and support to ensure a positive experience.Key...


  • Rochester, New York, United States RadNet Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Patient Service Representative to join our team at RadNet. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare providers.Key ResponsibilitiesGreet and register patients in a friendly...


  • Rochester, New York, United States Vireo Health LLC Full time

    Customer Service RepresentativeVireo Health, Inc. is seeking a highly skilled and compassionate Customer Service Representative to join our dynamic team. As a key member of our Cannabis Patient Centers, you will be responsible for providing exceptional service to our patients, ensuring a seamless and positive experience.Key Responsibilities:Control access to...


  • Rochester, New York, United States The University of Rochester Full time

    Job SummaryThe University of Rochester seeks a highly skilled Patient Access Representative II to join our team. As a key member of our ambulatory care team, you will be responsible for ensuring seamless patient access to our healthcare services.Key Responsibilities:Process patient information for ambulatory care visits, ensuring accurate and timely...


  • Rochester, New York, United States The University of Rochester Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to provide exceptional communication support services to the patients of the University of Rochester Medical Call Center.Key ResponsibilitiesProvide general clerical and general information services to patientsOffer technical support and provider/service referral servicesAssist with patient...


  • Rochester, New York, United States Planned Parenthood of Central and Western NY Full time

    Job Title: Call Center RepresentativePlanned Parenthood of Central and Western New York (PPCWNY) is seeking a highly skilled and compassionate Call Center Representative to join our team. As a Call Center Representative, you will be the first point of contact for our patients, providing accurate and detailed information about health services, appointment...