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Patient Access Coordinator
2 months ago
Job Summary
The University of Rochester seeks a highly skilled Patient Access Coordinator to join our team. As a key member of our ambulatory care team, you will be responsible for ensuring seamless patient access to our healthcare services.
Key Responsibilities:
- Process patient information for ambulatory care visits, ensuring accurate and timely registration and scheduling.
- Manage patient records, including demographic and insurance information, to ensure compliance with regulatory requirements.
- Coordinate with healthcare providers to schedule appointments and ensure efficient use of resources.
- Provide exceptional customer service to patients, families, and healthcare providers, responding to inquiries and resolving issues in a timely and professional manner.
- Collaborate with other departments to ensure smooth operations and optimal patient flow.
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
- Minimum 2 years of experience in patient access, registration, or a related field.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Strong analytical and problem-solving skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
