Fitness Services Representative

1 day ago


Arlington, Virginia, United States Crunch Fitness Full time
Job Summary

Crunch Fitness is seeking a highly motivated and enthusiastic Fitness Services Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service, promoting a positive club atmosphere, and ensuring a seamless member experience.

Key Responsibilities
  • Membership Sales: Meet and greet members, promote membership sales, and ensure a smooth check-in process.
  • Customer Service: Provide exceptional customer service, respond to member inquiries, and resolve any issues in a professional and courteous manner.
  • Facilitate Member Requests: Assist members with their requests, forward inquiries to management as needed, and maintain a professional disposition at all times.
  • Club Operations: Maintain a clean and organized work area, ensure accurate payment processing, and follow all company policies and procedures.
  • Team Collaboration: Participate in department meetings, employee training sessions, and contribute to a positive team environment.
Requirements
  • Fluent Communication: Possess excellent verbal and written communication skills, with the ability to effectively interact with members and staff.
  • Technical Skills: Proficient in using computer systems, software, and equipment to perform job duties.
  • Customer Service Skills: Demonstrate strong customer service skills, with the ability to remain calm and composed in a fast-paced environment.
Compensation and Benefits

$12.00 per hour



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