Senior Housing Rights Advocate
2 weeks ago
Position: Lead Tenant Rights Counselor
Reports to: MSROC Program Manager
Compensation: $52,000-56,160 Full-Time, commensurate with experience. Benefits include medical, dental, vision, acupuncture, mental health Teladoc, long-term disabilities, and life insurance; generous vacation, sick leave, winter recess, and holidays; pre-tax flexible spending account, commuter benefits, and 401(K).
Position Objective: The Mission SRO Collaborative (MSROC) is dedicated to organizing with SRO (Single Room Occupancy) hotel tenants throughout the Mission to safeguard SRO housing stock, enhance living conditions, and advocate for housing justice.
Key Responsibilities:
- Conduct intake assessments and provide housing counseling to low-income tenants, including those who are monolingual Spanish speakers, by evaluating housing issues, addressing inquiries, and delivering pertinent information.
- Track and monitor program deliverables effectively.
- Offer warm referrals to other programs for financial assistance, counseling, or additional supportive services tailored to tenants' individual needs.
- Advocate for families and individuals by collaborating with external agencies concerning code enforcement and general eviction prevention support to promote housing stability.
- Facilitate educational workshops on tenant rights, leadership development programs, and peer-to-peer outreach initiatives.
- Engage in advocacy and organizing campaigns related to housing justice, including mobilizing tenants to identify achievable goals and strategizing for concrete outcomes.
- Represent MSROC in coalitions focused on housing rights and coordinate collaborative efforts with other organizations working in related fields.
- Ensure timely updates of clients' housing situations in the database and maintain all supporting documents in compliance with organizational policies and procedures.
- Plan and encourage tenant participation in weekly and monthly meetings, legal clinics, community events, mobilizations, or other activities through effective outreach and follow-up.
- Conduct tenant outreach and provide educational resources to individuals and families as needed.
- Collaborate with other staff to coordinate tenant input and support on community-related issues such as land use, civic engagement, immigrant rights, and economic justice.
- Generate reports in accordance with program funding requirements.
- Attend regular meetings with supervisors to report on outreach efforts, address challenges, and plan future activities.
Additional Organizational Duties:
- Conduct business in alignment with the Employee Handbook, exercising sound judgment in the best interests of the agency and the community.
- Operate within the framework of the agency's mission, vision, values, and commitment to diversity, equity, inclusion, restorative justice, trauma-informed practices, and language justice.
- Commit to treating each community member with respect and dignity.
- Perform other assigned duties as necessary.
Desired Skills:
- Background and passion for working with low-income and immigrant communities on issues related to affordable housing, land use, and/or immigrant and worker rights; familiarity with these issues in the Mission District and San Francisco is highly desired.
- Commitment to a broader vision for immigrant, housing, and economic justice.
- Ability to develop a comprehensive understanding of housing and tenant rights.
- Ability to engage with a diverse range of clients with cultural humility, kindness, and respect.
- Capacity to take responsibility quickly and work independently as well as collaboratively.
- Strong judgment, multitasking abilities, and capacity to meet deadlines.
- Ability to read, comprehend, and apply information from manuals, policies, technical procedures, and regulations.
- Ideal candidates will have experience in building trust with low-income immigrant families/individuals, including at least two years of experience as an organizer, tenant rights advocate, and/or counselor.
- Proficiency in speaking, reading, and writing in Spanish is preferred.
- Willingness to work some evenings and weekends to accommodate a flexible schedule.
Dolores Street Community Services is an equal-opportunity employer that values lived experience and seeks applicants from diverse backgrounds. We encourage individuals from various communities, including people of color, women, older adults, members of the LGBTQ community, and individuals with disabilities, to apply.
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