Front Desk Ambassador
3 weeks ago
HALL Arts Hotel is committed to providing exceptional guest experiences, and we are seeking a talented Host/Hostess to join our team. As a Host/Hostess, you will play a critical role in setting the tone for our guests' stay, ensuring that they feel welcome and valued from the moment they arrive.
The estimated salary for this position is $50,000 - $70,000 per year, depending on experience and qualifications. If you are a charismatic and organized individual who excels in customer-facing roles, we encourage you to apply.
Job Summary:
We are seeking a highly skilled Host/Hostess who can provide exceptional guest service, manage reservations, and maintain a clean and welcoming atmosphere. The ideal candidate will have previous experience in the hospitality industry and be able to work effectively as part of a team.
Key Responsibilities:
- Deliver exceptional guest service, ensuring that every interaction is positive and memorable.
- Manage reservations and seating arrangements, ensuring that guests are seated in a timely manner.
- Maintain a clean and organized workspace, including the host stand, dining area, and restrooms.
- Communicate effectively with servers, bartenders, and other staff members to ensure seamless service.
- Respond to guest inquiries and resolve any issues that may arise in a professional and courteous manner.
Essential Qualifications:
- Previous experience in the hospitality industry, preferably in a front-of-house role.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Basic math skills and accuracy when handling cash and credit transactions.
- Availability to work a variety of shifts, including evenings, weekends, and holidays.
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