Clinical Training Specialist II

2 weeks ago

Maitland, Florida, United States AdventHealth Full time
Comprehensive Benefits:
At AdventHealth, we prioritize your well-being and that of your family with an array of benefits from day one, including:
- Paid Days Off from the start
- Student Loan Repayment Assistance
- Opportunities for Career Advancement
- Resources for Whole Person Wellbeing

About AdventHealth:
Joining our team means becoming part of a community dedicated to the holistic care of individuals, uplifting them in body, mind, and spirit. At AdventHealth, you will find a nurturing environment where you can grow both professionally and spiritually, contributing to our mission of extending the Healing Ministry of Christ.

Position Overview:
The Clinical Training Specialist II plays a crucial role in executing standardized training strategies related to clinical operations, revenue cycles, and practice management for AdventHealth Medical Group. This position involves collaboration with leadership to identify and address the training needs of practice staff, ensuring effective adoption of technologies within the organization.

Key Responsibilities:
- Develop and implement training programs for EHR and ancillary systems across the medical group.
- Provide onboarding and ongoing training support for new acquisitions and providers.
- Engage in operational project strategies and delivery for Physician Enterprise.
- Manage and resolve issues through the ServiceNow ticketing system.
- Utilize diverse training methods to enhance comprehension and performance among end users.
- Assess training needs through various metrics and on-site evaluations.
- Collaborate with multiple teams to refine training content and improve outcomes.

Qualifications:
- Bachelor's degree with a minimum of three years of relevant experience in healthcare training.
- Proven expertise in EHR implementation and adult learning methodologies.
- Strong communication skills and the ability to facilitate group processes.
- Knowledge of healthcare operations and compliance practices.

Work Environment:
This is a full-time position with a schedule primarily during weekdays, with occasional requirements for early evenings or weekends. Travel may be necessary, including overnight stays, to support training initiatives.

Commitment to Diversity:
AdventHealth is an equal opportunity employer, committed to fostering a diverse workforce and providing a workplace free from discrimination. We value the unique experiences and perspectives that each team member brings to our mission.

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