Patient Services Coordinator

3 hours ago


Madison, Wisconsin, United States Advent Full time
Unlock Your Potential as a Patient Services Representative

At ADVENT, we're not just looking for employees - we're seeking passionate individuals who share our commitment to delivering exceptional patient care. As a Patient Services Representative, you'll be the face of our organization, interacting with patients at various stages of their treatment journey.

Your Key Responsibilities:
  • Greet patients and accurately check them into our Electronic Health Record (EHR) system using established protocols.
  • Order Sleep Study devices and upload reports into our system.
  • Review future clinic schedules to ensure insurance and necessary patient documentation is complete.
  • Schedule patient appointments and provide overflow coverage as needed.
  • Own the opening and closing of our clinic, ensuring documentation is complete and patient payments are received.
  • Order medical supplies and pharmaceuticals as needed, following established protocols.
  • Cross-train as a Medical Assistant to expand your skillset.
What We're Looking For:
  • Prior medical experience is a plus, but not required.
  • Proven ability to independently apply best practices in time management and multitasking.
  • Strong customer service focus and solid technology skills, including Outlook, Word, Excel, and Electronic Health Records.
  • Great attention-to-detail and accuracy in work, with a solution-oriented problem-solving approach.
  • Strong work ethic, commitment to teamwork, and a positive attitude.
Why Choose ADVENT?
  • A culture that values kindness, solutions-mindedness, and encourages questions.
  • Generous PTO and holiday pay, 401k contribution, and a convenient Monday-Friday schedule.


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