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Patient Access Coordinator

2 months ago

Madison, Wisconsin, United States SSM Heath Full time

Job Summary: We are seeking a highly organized and detail-oriented Patient Access Representative I to join our team at SSM Health. As a Patient Access Representative I, you will play a critical role in ensuring that patients receive timely and accurate scheduling for their procedures.

Key Responsibilities:

  • Communicate effectively with patients, participants, and staff to gather demographic, insurance, and clinical information for procedures.
  • Verify patient information and update records as necessary.
  • Coordinate with healthcare providers to schedule procedures and ensure that all necessary documentation is complete.
  • Provide exceptional customer service to patients and families, addressing their concerns and needs in a timely and professional manner.
  • Collaborate with other departments to ensure seamless communication and coordination of patient care.

Requirements:

  • High school diploma or equivalent required.
  • 1-2 years of experience in a healthcare setting, preferably in patient access or scheduling.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Basic computer skills and proficiency in electronic medical records systems.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and supportive work environment.