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Patient Scheduling Coordinator

2 months ago

Madison, Wisconsin, United States UW Health Full time
About the Role

We are seeking a highly skilled Patient Scheduling Specialist to join our team at UW Health. As a Patient Scheduling Specialist, you will be the first point of contact for our patients and will play a critical role in ensuring they receive a remarkable experience.

Key Responsibilities
  • Schedule Appointments: Utilize your excellent customer service skills to schedule appointments via phone, in-person, or electronic correspondence.
  • Coordinate Patient Care: Make an impact on the patient experience by making it easier for patients to schedule appointments across multiple locations with just one phone call.
  • Provide Exceptional Service: Assist patients and their families with their appointment scheduling needs, making outgoing phone calls to schedule appointments and coordinating with clinic staff to ensure patients receive appropriate care in a timely manner.
What We Offer
  • Generous Benefits Package: Enjoy a comprehensive benefits package, including health insurance and paid time off.
  • Professional Growth Opportunities: Take advantage of career advancement opportunities available within our organization.
  • Free Bus Pass: Receive a free bus pass to get to and from work.
Requirements
  • Education: Minimum - High school diploma or equivalent.
  • Work Experience: Minimum - One (1) year of previous experience in an office or customer service environment.
About UW Health

UW Health is committed to being a diverse, equitable, inclusive, and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. We value the unique perspectives and qualities each employee brings to work each day.