Client Support Coordinator

2 weeks ago

Saint Paul Minnesota, United States Accord Full time

Are you eager to contribute positively to the lives of individuals with disabilities? At Accord, we are seeking dedicated Client Support Coordinators to assist our clients in various communities.

Our Client Support Coordinators play a vital role in enhancing the quality of support services, ensuring client satisfaction, and promoting efficient resource utilization.

Key Responsibilities:

  • Develop individualized community support plans tailored to each client's goals.
  • Assist clients in accessing necessary services and creating service agreements while maintaining thorough documentation.
  • Inform clients or their legal guardians about suitable service options.
  • Conduct biannual one-on-one meetings with clients to assess progress and adjust support plans as needed.
  • Identify potential service providers to help clients achieve their objectives.
  • Evaluate and monitor the effectiveness of services outlined in the support plan.
  • Ensure compliance with relevant case management regulations.
  • Adhere to health care program guidelines related to waiver services, including conducting necessary assessments and utilizing state systems.

What We Offer:

  • $1500 New Hire Bonus, distributed in quarterly installments.
  • Competitive salary and comprehensive benefits package, including paid time off, health, dental, vision, and life insurance.
  • No-cost short and long-term disability insurance.
  • Retirement savings plan options and an employee wellness program.
  • Tuition assistance and opportunities for career advancement.
  • Mileage reimbursement for direct service provision.
  • A supportive and friendly work environment.

Requirements:

  • A Bachelor's Degree in Human Services, Social Work, Psychology, Sociology, or a related field.
  • If holding a Social Work degree, current licensure as required by the Minnesota Board of Social Work is expected.
  • Alternatively, a Bachelor's degree in any other field with at least one year of experience working with individuals with mental health challenges or disabilities.
  • Strong written and verbal communication skills.
  • Ability to work independently and effectively in crisis situations.
  • Comfortable managing high volumes of paperwork with attention to detail.
  • Must pass a background check and possess a valid driver's license with a clean driving record.
  • Reliable transportation is essential.

Work Environment:

The Client Support Coordinator will primarily work in community and office settings. The position typically requires full-time hours, with a Monday to Friday schedule and some flexibility based on program needs.

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