Operations Coordinator

7 days ago


Seattle, Washington, United States Omni Inclusive Full time
{"title": "Operations Specialist", "description": "Job Summary

Omni Inclusive is seeking an experienced Operations Specialist to join our team in Seattle, WA. As a key member of our operations team, you will be responsible for monitoring patient treatment schedules, resolving operational issues, and ensuring a positive end-to-end customer experience.

Key Responsibilities
  • Act as initial and primary scheduling point of contact for apheresis centers, manufacturing sites, couriers, and other logistics partners
  • Create and maintain patient schedules in coordination with apheresis centers, manufacturing sites, treatment sites, and third-party logistics
  • Monitor collection, delivery, transportation, and manufacturing activities
  • Troubleshoot and develop plans of action for issues throughout the patient journey
  • Interact with internal and external stakeholders over the phone and email
  • Ensure a positive end-to-end customer experience
  • Execute escalations and facilitate product returns and product replacements
  • Input and maintain transactional data related to patient schedules within Client's scheduling system
  • Document feedback from customers and partners as received
  • Actively participate in tactical and other meetings as assigned
  • Facilitate daily operations activities and meetings including shift turnover on rotating basis
  • Provide real-time scheduling portal support to external users
  • Monitor and triage requests and issues within the case management system
  • Provide on-call and holiday support as assigned
  • Comply with applicable SOPs, work practices, and other documentation
  • Accountable for individual performance
  • Execute project tasks as assigned
  • Execute working groups tasks as assigned
Requirements
  • Bachelor's degree or 3 years of work experience
  • Work experience in customer service, call center operations, patient services/navigator, account management, logistics, or supply chain preferred
  • Fluent reading, speaking, and writing skills required in English
What We Offer

Omni Inclusive offers a dynamic and inclusive work environment, competitive compensation, and opportunities for growth and development.

", "lang_code": "en-US"}

  • Seattle, Washington, United States SMS International Shore Operations Full time

    About the Role:This is a fast-paced position that requires an enthusiastic and professional image. As a Pier Agent, you will direct and assist cruise guests in all aspects of shore-side operations, including meeting and greeting guests, computerized pier check-in, and assisting with airport and hotel transfers.Key Responsibilities:Meet and greet guests...

  • Payroll Coordinator

    4 days ago


    Seattle, Washington, United States Holland AmericaPrincess Alaska-Yukon Land Operations Full time

    Holland America-Princess Alaska-Yukon Land Operations is seeking a skilled Payroll Coordinator to join our team. As a Payroll Coordinator, you will play a critical role in ensuring the timely and accurate processing of payrolls for our shoreside employees. Your responsibilities will include creating and maintaining new procedures on assigned payroll...


  • Seattle, Washington, United States Burien Operations LLC Full time

    Job SummaryBurien Operations LLC is seeking a skilled LPN Nurse to join our team. As a Licensed Practical Nurse, you will be responsible for providing high-quality patient care and leading a team of nursing staff.Key ResponsibilitiesImplement and maintain established nursing practice objectives and standards.Complete required recordkeeping while admitting,...


  • Seattle, Washington, United States UIC Full time

    About the RoleWe are seeking a highly organized and detail-oriented Cargo Operations Coordinator to join our team at UIC. As a key member of our logistics team, you will play a crucial role in ensuring the smooth and efficient operation of our cargo handling activities at the Seattle Terminal.Key ResponsibilitiesFreight Operations Coordination: Coordinate...


  • Seattle, Washington, United States Bamboo Group Operations LLC Full time

    About the RoleBamboo Group Operations LLC is seeking a highly skilled and experienced Sous Chef to join our team. As a key member of our culinary team, you will be responsible for overseeing the day-to-day operations of our kitchen, ensuring that our high standards of quality and service are consistently met.Key ResponsibilitiesLeadership and Management:...


  • Seattle, Washington, United States Mary's Place Full time

    Join Our Team! We are looking for a dedicated individual with exceptional organizational abilities to become a vital part of our team at Mary's Place as an Administrative Operations Coordinator. Role Overview: Under the guidance of the Chief Program Officer, the Administrative Operations Coordinator will be tasked with managing the Employment Services...


  • Seattle, Washington, United States CareOregon Full time

    Job Title: Clinical Operations Coordinator Exemption Status: Non-Exempt Management Level: n/a Direct Reports: n/a Manager Title: Director, Clinical Operations Department: HCP-Hospice Requisition #: 24392 Pay & Benefits: Estimated hiring range $51,800 - $63,320 / year, 5% bonus target, full benefits. Posting Notes This is a Part-Time role, operating in a...


  • Seattle, Washington, United States TikTok Full time

    **About the Role**TikTok is seeking a highly motivated and detail-oriented HR Operations Coordinator to support our Human Resources Operations team in the US. The HR Operations team at TikTok plays a critical role in ensuring the smooth functioning of our Human Resources processes.**Key Responsibilities:**Accurate data entry and reporting by utilizing a...


  • Seattle, Washington, United States TikTok Full time

    **About the Team**TikTok is seeking a motivated and eager HR Operations Coordinator to support our Human Resources Operations team in the US. The HR Operations team at TikTok helps ensure strong quality, experience, and process for the Lifecycle Operations function.We support the employee lifecycle journey from hire to separation, including onboarding, job...


  • Seattle, Washington, United States Johnson Controls Full time

    {"title": "Business Operations Coordinator", "content": "Business Operations CoordinatorWe are seeking a highly organized and detail-oriented Business Operations Coordinator to join our team at Johnson Controls International plc. This role will be responsible for providing administrative support to our district office, ensuring the smooth operation of our...


  • Seattle, Washington, United States Insight Global Full time

    Position Overview:A prominent research institution is seeking a Program Operations Coordinator to assist the Co-Director in the initial stages of a groundbreaking project aimed at establishing a national center to support the U.S. research community. This role is newly created within the team, and responsibilities may evolve as the Center develops in its...


  • Seattle, Washington, United States Shelf Engine Full time

    Operational Support Coordinatorat Shelf EngineShelf Engine is on the lookout for a skilled Operational Support Coordinator to enhance our expanding team and report directly to our Customer Experience Team Lead. In this capacity, you will collaborate with various departments to assist the operations team and guarantee that clients enjoy positive interactions...


  • Seattle, Washington, United States COSCO Fire Protection Full time

    Service Administrator - ServiceOverview:We are seeking a dedicated Service Administrator to join our team. This role is essential in facilitating communication between customers, staff, and stakeholders, ensuring smooth operations within our organization. The position encompasses responsibilities such as organizing service appointments, coordinating...


  • Seattle, Washington, United States Service Logic Full time

    Service LogicWarehouse Logistics CoordinatorPosition OverviewService Logic is seeking a dedicated Warehouse Logistics Coordinator. This role is essential in ensuring the smooth operation of our logistics processes. You will utilize various systems and tools while employing exceptional communication skills to enhance client satisfaction.As a Warehouse...


  • Seattle, Washington, United States Shelf Engine Full time

    Customer Operations Coordinatorat Shelf EngineShelf Engine is seeking a dedicated Customer Operations Coordinator to enhance our operational effectiveness and ensure exceptional customer satisfaction. In this pivotal role, you will collaborate with various departments to support our operations team, contributing to our mission of revolutionizing the grocery...


  • Seattle, Washington, United States COSCO Fire Protection Full time

    Service Administrator - ServiceOverview:We are excited to present an opportunity for a Service Administrator within COSCO Fire Protection. This role serves as the primary liaison for clients, staff, and stakeholders, fostering a collaborative and productive work atmosphere. The responsibilities include organizing service appointments, coordinating necessary...


  • Seattle, Washington, United States Columbia Hospitality Full time

    Event Operations Coordinator | Columbia HospitalityAs an Event Operations Coordinator, you will oversee the front desk operations, engaging with guests, coordinating amenity bookings, managing incoming shipments, ensuring building security, and more. Your project management, communication, and conflict resolution abilities will foster strong connections...


  • Seattle, Washington, United States Global Diving & Salvage Full time

    Project Operations Coordinator Job DescriptionRole Overview:The Project Operations Coordinator plays a vital role within our organization, delivering essential administrative and logistical assistance for various initiatives. This position also involves supporting different service lines and regions as required. Responsibilities encompass a wide range of...


  • Seattle, Washington, United States Innova Solutions Full time

    Innova Solutions is seeking a dedicated Logistics Operations Coordinator to join our team. This full-time position focuses on managing patient treatment schedules for the production of our innovative cellular immunotherapy products.Position Overview:The Logistics Operations Coordinator will oversee real-time operational challenges related to transportation,...


  • Seattle, Washington, United States Compass Group, PLC Full time

    Job Summary:We are seeking a highly organized and detail-oriented Pantry Coordinator to join our team at Compass Group, PLC. As a key member of our operations team, you will be responsible for ensuring the smooth distribution of food and beverages from our pantry, maintaining accurate inventory levels, and providing exceptional customer service.Key...