Receptionist for Outpatient Services

2 weeks ago


Joliet, Illinois, United States Cumberland Physical Therapy Full time

Position Overview:

The role of the Front Desk Administrator is crucial in ensuring a smooth and welcoming experience for our patients. This position primarily involves customer service responsibilities, including greeting patients, managing check-in and check-out processes, and handling appointment scheduling.

Key Responsibilities:

  • Greet and assist patients in a friendly and professional manner.
  • Collect co-pays and verify insurance information.
  • Schedule and confirm patient appointments efficiently.
  • Process new therapy referrals and coordinate care initiation with therapy staff.
  • Maintain productivity levels by effectively distributing patient visits.
  • Act as a liaison between therapy staff and other administrative personnel.

Benefits:

Part-time employees are eligible for benefits including:

  • 401K plan with a 50% employer match up to 6% of each paycheck.

Qualifications:

  • High school diploma required; some college or healthcare technical training preferred.
  • 1-2 years of experience in a front office role, ideally within a healthcare environment.
  • Strong organizational skills and ability to manage multiple tasks.
  • Excellent interpersonal and customer service skills.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
  • Detail-oriented with strong typing skills.

Compensation:

Hourly wage ranges from USD $12.00 to $14.00.



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