Assistant Community Manager

3 days ago

Dayton, Ohio, United States Impact MHC Management LLC Full time
Job Summary

The Assistant Community Manager is a key member of our team at Impact MHC Management, LLC. This role is responsible for assisting the Community Manager in ensuring the community generates a satisfactory cash flow, the property is maintained in accordance with Company standards, and customer/tenant satisfaction is met.

This position requires a high level of organization, attention to detail, and excellent communication skills. The ideal candidate will be able to work independently and as part of a team, with a strong focus on providing exceptional customer service.

Key Responsibilities
  • Assist the Community Manager with daily operations, including answering phone calls, responding to emails, and greeting prospective residents.
  • Manage the property in the absence of the Community Manager, ensuring that all tasks are completed in a timely and efficient manner.
  • Conduct tours of the community, demonstrating the features and benefits of the property to prospective residents.
  • Process applications, lease agreements, and other documents related to resident move-ins and move-outs.
  • Collect rent payments and accurately record remittance.
  • Investigate complaints, disturbances, and violations, and resolve problems in accordance with management rules and regulations.
  • Prepare and submit accurate and timely reports, and maintain confidentiality of all data in resident files.
Requirements
  • High school diploma or equivalent required; property management experience preferred.
  • Ability to work evenings and weekends as needed.
  • Valid driver's license required.
  • Ability to communicate effectively both verbally and in writing.
  • Must be able to sit for extensive periods, walk intermittently, bend, stoop, and climb stairs occasionally during the day.

Impact MHC Management, LLC is an equal opportunity employer and does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, or physical or mental disability. In compliance with the Immigration Reform and Control Act of 1986, we will hire only U.S. citizens and aliens lawfully authorized to work in the United States (if the position is or will be one which is subject to U.S. law).

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