Crisis Response Case Manager

3 weeks ago


Dayton, Ohio, United States YWCA Dayton Full time

**About YWCA Dayton**

YWCA Dayton is a leading organization dedicated to empowering women and eliminating racism in our community. We are seeking a highly motivated and compassionate Crisis Response Case Manager to join our team.

**Job Summary**

The Crisis Response Case Manager will report to the Housing Manager and be responsible for providing rapid rehousing with supportive services to homeless women and families in our community. This role will support the vision, mission, and values of YWCA Dayton.

**Key Responsibilities**

  • Assess, orient, and facilitate the entry of clients into the Crisis Response Program.
  • Partner with St Vincent De Paul to support clients in their space.
  • Provide housing-focused case management, support, and advocacy for program participants, including fair housing and tenant education, financial fitness, job readiness, and housing location.
  • Maintain a thorough knowledge of all current and available community resources and foster strong relationships with YWCA partners and landlords to ensure ease of access to resources, supports, and housing for program participants.
  • Adhere to administrative and recordkeeping guidelines to support contract and financial requirements and agency policies and procedures.
  • Attend agency and department meetings, as well as interagency and networking meetings, as appropriate.

**Requirements**

  • Familiarity with trauma-informed care, crisis intervention, and conflict resolution techniques.
  • Active driver's license and clean driving record.
  • Understanding of racial equity and social justice issues and a demonstrated sensitivity to the needs of those we serve.
  • Ability to respond to the needs and requests of clients, residents, staff, and Board of Directors with a willingness to collaborate and ability to prioritize and meet deadlines.

**Education & Experience**

A Bachelor's Degree or a minimum of 1-2 years of experience in housing and homeless services is required. Ability to navigate computer programs is also necessary.

**Anticipated Salary & Benefits**

The anticipated salary for this role is $38,000 per year, based on experience. We offer a comprehensive benefits package, including health, dental, and vision coverage, paid parental leave, generous PTO and holiday pay, life and AD&D insurance, long-term disability, and an Employee Assistance Program. We also offer automatic enrollment in the YWCA National Retirement Fund after two years of employment, with employer contributions totaling 10.5% of gross pay.

**Why Join Our Team?**

At YWCA Dayton, we are committed to creating a workplace that values diversity, equity, and inclusion. We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a chance to make a meaningful difference in the lives of our clients and community.



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