Branch Operations Leader
2 weeks ago
Are you passionate about providing exceptional service and guidance in the financial sector? EDIFI Federal Credit Union is seeking a dedicated financial professional to oversee our branch operations in Atlantic City, NJ.
About EDIFI Federal Credit Union
EDIFI Federal Credit Union is a member-focused, not-for-profit financial institution based in Willingboro, New Jersey. With a robust membership exceeding 27,000 and assets surpassing $250 million, we stand as one of New Jersey's premier credit unions. Our mission is encapsulated in our culture: Know More, Grow More. We prioritize building meaningful relationships with our members and employees alike. Recently rebranded from ABCO Federal Credit Union, we are entering an exciting new chapter.
At EDIFI, we recognize that our employees are our most valuable asset, contributing to our legacy of excellence in member service. We foster a positive, inclusive, and rewarding work environment. If you value teamwork, integrity, accountability, and professionalism, EDIFI is the ideal workplace for you.
Role Responsibilities
As a Branch Manager, you will report to the Branch Operations Manager and will be responsible for the efficient management of daily branch activities. Your duties will include:
- Performing all Member Service Representative (MSR) functions and addressing complex member inquiries.
- Engaging in employee training and development initiatives.
- Conducting performance evaluations and implementing disciplinary measures when necessary.
- Maintaining a respectful and controlled environment at all times.
You will strive to meet or exceed operational goals through your leadership and by motivating your team to uphold EDIFI's core values: Respect, Accessibility, Integrity, Security, and Exceptional Service (RAISE).
Qualifications
- High School Diploma or GED is required; an Associate or Bachelor's degree is preferred.
- A minimum of 5 years of experience in a financial institution, ideally in a supervisory role.
- Bilingual proficiency in English and Spanish is highly desirable.
- Strong decision-making and critical thinking abilities.
- Excellent organizational skills and efficiency.
- Proficiency in PC applications, including Word and Outlook; knowledge of Excel and banking software is essential.
- A valid driver's license with no major violations is required.
- NMLS and Notary Public licenses are mandatory.
Successful Branch Managers exhibit outstanding leadership, team-building, analytical, and strategic planning skills. They possess effective coaching techniques that ensure their team members are skilled, knowledgeable, and engaged.
This is a full-time salaried position requiring 40+ hours per week, including rotating Saturdays. Flexibility is essential. EDIFI offers a comprehensive benefits package, including medical, dental, vision, a 401(k) plan with company match, paid time off, paid holidays, and credit union membership.
EDIFI Federal Credit Union is an Equal Opportunity Employer
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