Assistant Manager, Surplus Operations

4 weeks ago


Phoenix, Arizona, United States Liquidity Services, Inc. Full time
Job Summary

We are seeking an experienced Assistant Manager to join our team at Liquidity Services, Inc. in Phoenix, AZ. The successful candidate will be responsible for handling all aspects of surplus auctions, including strategizing, client relations, and team leadership.

Key Responsibilities
  • Manage a team of surplus processors, ensuring efficient and profitable operations.
  • Develop and execute comprehensive plans to maximize the value of products across all auctions.
  • Forge strong relationships with consignors, providing personalized support and guidance throughout the auction process.
  • Lead and motivate a team of surplus processors, setting clear productivity goals and providing ongoing support.
  • Verify that received and processed assets are assigned to the correct consignors/customers.
  • Audit descriptions and photos to ensure accuracy and appearance.
  • Ensure consignor statements are accurate after each auction.
  • Assist customers with questions about invoices and statements.
  • Report to management on team productivity.
  • Actively participate in safety program activities.
Requirements
  • High school diploma/GED required.
  • 2+ years of warehouse experience required.
  • 2+ years of leading a team required.
  • Strong computer knowledge, including Excel, Word, and Outlook.
  • Certified to drive forklifts.
  • Superior attention to detail.
  • Good interpersonal and customer communication skills.
  • Ability to multi-task, prioritize, and meet deadlines.
  • Ability to be flexible and adapt to changing situations.
Work Environment

The successful candidate will work in a typical indoor/outdoor yard environment, with some lifting required (up to 50 pounds). Work hours are typically 7:30am to 4:00pm, Monday to Friday.

Liquidity Services, Inc. is an Equal Opportunity Employer.



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