Operations Assistant

2 weeks ago


Phoenix, Arizona, United States PDS Health Full time
Assistant Manager Job Description

Pacific Dental Services is seeking a highly skilled and motivated Assistant Manager to join our team. As an Assistant Manager, you will play a critical role in supporting the Operations Manager in achieving financial performance and revenue growth strategy for our assigned locations.

Key Responsibilities:
  • Leadership and Guidance: Provide leadership and guidance to front office team members in the absence of the Operations Manager.
  • Operational Excellence: Assist in ensuring the PDS Operational Model (Perfect Patient Experience) is executed to gain Patients for Life.
  • Team Development: Work with team members to help develop successful patient communication skills and facilitate learning.
  • Financial Acumen: Assist in driving year-over-year revenue and profit growth.
  • Compliance: Ensure adherence to cash management and accounting protocols, as well as compliance with company policies and regulatory bodies.
Requirements:
  • Education: High School Diploma or general education degree (GED).
  • Preferred Qualifications: Prior course work or on-the-job training in the fields of dentistry, insurance, or business.
Knowledge, Skills, and Abilities:
  • Results-Oriented: Energetic self-starter with a focus on achieving results.
  • Effective Team Builder: Character, integrity, and the ability to communicate openly and motivate team members.
  • Patient Advocate: Flexible, empathetic, and passionate about delivering exceptional patient care.
  • Process Focused Operator: Data-driven decision-maker with a focus on operational excellence.
  • Financial Acumen: Understanding of profit drivers and the ability to utilize metrics to manage.
Benefits:
  • Medical, Dental, and Vision Insurance: Comprehensive benefits package.
  • Paid Time Off: Generous paid time off policy.
  • Tuition Reimbursement: Opportunities for professional growth and development.
  • 401K: Retirement savings plan.
  • Paid Time to Volunteer: Opportunities to give back to the community.

Pacific Dental Services is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.


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