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Customer Service Representative

2 months ago

Dearborn, Michigan, United States Buffalo Wild Wings Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Buffalo Wild Wings. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and safe work environment.

Key Responsibilities
  • Provide excellent customer service by greeting guests, responding to their needs, and resolving any issues in a timely and professional manner.
  • Operate a cash register, process transactions, and handle customer payments accurately and efficiently.
  • Maintain a clean and safe work environment by following health and safety protocols, and adhering to company standards.
  • Work effectively in a fast-paced environment, handling multiple tasks and priorities simultaneously.
  • Participate in ongoing training and development to improve skills and knowledge.
Requirements
  • Minimum age of 16 years old.
  • Prior restaurant experience or customer service skills are preferred but not necessary.
  • Ability to work on foot for long periods of time.
  • Ability to handle a fast-paced, high-intensity job setting.
  • Basic math and money handling skills.
  • Exceptional time management, attention to detail, and guest service skills.
  • Heart of a competitor - Sportsmanship, Hustle, Spontaneity, Community, and Fun are all part of your player profile.
What We Offer
  • Food safety basic training.
  • Position training lasts a minimum of 6 days.
  • Flexible schedule options.
  • Discounted meals.
  • Medical, dental, vision, life insurance options*, PTO*, 401K*, and advancement opportunity to name a few.

*Subject to availability and certain eligibility requirements.

Buffalo Wild Wings, Inc. is an equal opportunity employer.