Practice Manager

3 weeks ago


Naples, Florida, United States Berman Physical Therapy Full time
About the Role

Berman Physical Therapy is seeking a highly skilled and experienced Operations Manager to join our team. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our clinic, ensuring seamless delivery of our services, and driving business growth.

Key Responsibilities
  • Operational Excellence: Develop and implement processes and procedures to ensure efficient and effective clinic operations, including staff management, customer service, and administrative tasks.
  • Business Development: Identify and pursue opportunities for business growth, including market research, competitor analysis, and strategic partnerships.
  • Team Leadership: Supervise and mentor a team of Physical Therapists and Administrative staff, providing guidance, support, and development opportunities to ensure high performance and job satisfaction.
  • Performance Management: Conduct regular performance reviews, set goals and objectives, and provide feedback to staff to ensure they are meeting expectations and contributing to the success of the clinic.
  • Financial Management: Oversee the financial aspects of the clinic, including budgeting, forecasting, and financial reporting, to ensure the clinic is operating within budget and achieving financial targets.
  • Customer Service: Ensure exceptional customer service, responding to customer inquiries, resolving issues, and providing a positive experience for patients and clients.
Requirements
  • Experience: Minimum 2 years of experience in a management or leadership role, preferably in a healthcare or business setting.
  • Skills: Strong analytical and problem-solving skills, excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in CRM software and Google Drive.
  • Education: Bachelor's degree in Business Administration, Healthcare Administration, or a related field.
What We Offer
  • Competitive Salary: $45,000 - $65,000 per year, depending on experience.
  • Opportunities for Growth: Career advancement opportunities, professional development, and training to support your growth and success.
  • Collaborative Work Environment: A dynamic and supportive team environment that encourages collaboration, innovation, and continuous improvement.

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