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Senior Manager of Practice Operations

1 month ago


Naples, Florida, United States The Millennium Group Full time
Job Summary

We are seeking a highly skilled Senior Manager of Practice Operations to join our team at Millennium Physician Group. As a key member of our operations team, you will be responsible for managing and coordinating administrative and clinical services for one or more physician office sites.

Key Responsibilities
  • Establish and implement work procedures and standards to improve efficiency and effectiveness.
  • Supervise medical, nursing, and clerical staff to ensure quality patient care.
  • Prepare periodic practice metrics and statistics.
  • Lead process improvement initiatives to ensure timely completion, within scope, and meeting established objectives.
  • Identify and document best practices through journey mapping and collaboration across functional areas.
  • Develop and implement training programs related to practice operations to enhance staff competencies.
  • Assist underperforming practices by assessing current operations, processes, and staff, and developing action plans to turn around performance.
  • Collaborate with cross-functional teams to develop and implement strategic initiatives aimed at optimizing practice operations and enhancing patient care delivery.
  • Ensure operating initiatives are aligned with budgetary constraints and financial goals.
Requirements
  • Bachelor's degree in business management, healthcare, finance, or related field; master's degree preferred.
  • 5+ years of experience in healthcare, with a focus on analysis and program implementation.
  • 5+ years of managerial experience.
  • 3+ years in healthcare consulting or investment banking preferred.
  • Proficient in common Microsoft Office Suite applications (Outlook, Excel, Word).
  • Experience in SQL and/or Tableau or similar programs is preferred.
Benefits
  • 3 weeks PTO & 7 paid holidays
  • Medical, Dental, Vision
  • Employer Paid Basic Life & Short Term Disability coverage (goes into effect after 1 year of full-time employment)
  • 401(k) with match
  • Employee Wellness
  • Other Employee Discount programs like Tickets at Work and cell phone discounts
About Millennium Physician Group

Millennium Physician Group is one of the largest comprehensive primary care practices with healthcare providers throughout Florida. We are an organization that focuses on family and building a strong network of people to care for the communities we serve. We promise to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families.