Front Desk Professional: Patient Support

2 days ago


Orlando, Florida, United States US Fertility, LLC Full time

We are looking for a dedicated and organized Front Desk Professional: Patient Support to join our team at US Fertility, LLC. As a key member of our front office staff, you will play a vital role in ensuring a positive patient experience from initial contact through treatment completion.

Your responsibilities will include maintaining patient accounts by obtaining, recording, and updating personal financial and insurance information, optimizing patients' satisfaction, provider time, and treatment room utilization, and scheduling appointments. You will also address customer/patient issues and provide timely feedback to the practice regarding service failures or patient concerns.

As a valued employee, you will receive competitive pay + bonus, comprehensive training, medical, dental, vision, and 401(k) matching, generous paid time off and holidays, tuition assistance, and opportunities for career growth. We estimate that the annual salary for this position will range from $50,000 to $70,000 based on experience and qualifications.



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