Front Desk Agent

18 hours ago


Orlando, Florida, United States Marriott Full time

Front Desk Agent - Reservations

We are seeking a friendly and organized Front Desk Agent - Reservations to join our team at Walt Disney World Dolphin in Lake Buena Vista, Florida. As a key member of our front desk team, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail.

Key Responsibilities

  • Process reservation requests, changes, and cancellations in a timely and accurate manner
  • Identify guest reservation needs and determine appropriate room types
  • Verify availability of room types and rates
  • Explain guarantee, special rate, and cancellation policies to callers
  • Accommodate and document special requests
  • Answer questions about property facilities and services
  • Input data into our reservation system

Salary: $17.00 per hour

Benefits

We offer a comprehensive benefits package, including health insurance, paid time off, and retirement savings plan.



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