Front Desk Agent
18 hours ago
Front Desk Agent - Reservations
We are seeking a friendly and organized Front Desk Agent - Reservations to join our team at Walt Disney World Dolphin in Lake Buena Vista, Florida. As a key member of our front desk team, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail.
Key Responsibilities
- Process reservation requests, changes, and cancellations in a timely and accurate manner
- Identify guest reservation needs and determine appropriate room types
- Verify availability of room types and rates
- Explain guarantee, special rate, and cancellation policies to callers
- Accommodate and document special requests
- Answer questions about property facilities and services
- Input data into our reservation system
Salary: $17.00 per hour
Benefits
We offer a comprehensive benefits package, including health insurance, paid time off, and retirement savings plan.
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