Front Desk Coordinator

3 weeks ago


San Diego, California, United States AIRSCULPT Full time

Job Summary:

The Front Desk Receptionist (Patient Concierge) plays a vital role in our practice, ensuring that patients and prospective patients receive exceptional care and attention. This full-time position requires weekend availability and involves partnering closely with staff members to achieve operational goals.

Main Responsibilities:

  • Welcome patients to the practice and answer phone calls promptly and professionally
  • Manage the clinic schedule and patient appointments, ensuring compliance with company policy
  • Create, maintain, and file medical records
  • Ensure the practice and working areas are clean and stocked, reporting low stock levels to management
  • Maintain a positive attitude and contribute to a quality work environment
  • Assist in daily operations as requested by the Practice Manager
  • Perform other tasks assigned by management

Desired Qualifications:

  • At least 1 year of experience in front desk or administrative support, interacting with clients, patients, or vendors
  • Experience with scheduling tools, such as My Aesthetics Pro
  • Experience with patient charts and complex filing systems
  • Ability to manage high call volumes, directing calls, taking messages, and prioritizing incoming calls
  • Professional demeanor and presentation
  • Excellent communication skills, both verbal and written
  • Strong computer skills, including proficiency in G-Suite for Email, Calendar, Sheets, and Docs
  • Impeccable organizational skills
  • Demonstrated experience in caring for customers/patients, preferably in a healthcare or service setting
  • Ability to self-motivate and work as a team player
  • Full-time and weekend availability, including Saturdays and/or Sundays as required
  • Bilingualism in English and Spanish is preferred

Benefits:

  • Competitive insurance options for health, dental, and vision coverage, including 1x base salary in life insurance and Short-Term and Long-Term Disability
  • 401(k) and Roth IRA retirement plan
  • Paid Time Off, including vacation and sick days, as well as company and personal holidays

Compensation: $18-20/hr, based on experience, with a monthly bonus incentive up to $500 and the benefits listed above. Full compensation packages are based on candidate experience and relevant licenses or certifications.



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