Merchant Onboarding Specialist
2 weeks ago
We are seeking a highly skilled Merchant Onboarding Specialist to join our team at American First Finance. As a key member of our sales team, you will be responsible for efficiently and accurately onboarding new merchants to our program.
Key Responsibilities- Collaborate with sales team to secure proper documentation needed for merchant onboarding.
- Process applications in a timely manner and submit to leadership for approval decisions.
- Document all work in the merchant file, noting any concerns or points of emphasis.
- Prioritize workload in order to provide an efficient experience to our merchant partners.
- Update the appropriate merchant files, daily, to ensure proper documentation of activity.
- Accurately perform the merchant setup process to ensure proper settings for each merchant.
- Execute and manage agreements for merchants according to the terms offered by the Sales Team.
- Expert knowledge of product/program terms in order to properly communicate when necessary.
- Expert knowledge of merchant settings so all merchants are launched in an "optimized" manner.
- Perform other duties as assigned by supervisor.
- High School diploma: additional qualifications will be a plus.
- Skilled in Microsoft, specifically Outlook, Word, and Excel.
- Excellent time management and organizational skills Strong process and detail orientation.
- Excellent verbal and written communication, and analytical skills.
- Persuasive and goal-oriented.
- Strong process and detail orientation.
- Willingness to work 100% onsite.
- College Degree.
- Bilingual English and Spanish.
- Experience in a Tele-communications role.
- Previous experience in Dealer retention and relationship management.
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Merchant Onboarding Coordinator
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Coppell, Texas, United States American First Finance Full time{"title": "Merchant Onboarding Specialist", "description": "About the RoleWe are seeking a highly organized and detail-oriented Merchant Onboarding Specialist to join our team at American First Finance. As a key member of our onboarding process, you will be responsible for efficiently and accurately onboarding new merchants to our program.Key...
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