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Operations Manager Cell Phone Refurbishing Specialist

2 months ago

Coppell, Texas, United States Device Giant Full time
About Us

Device Giant is a leading electronics recycling company based in the United States. We specialize in refurbishing smartphones, tablets, and other electronics, reducing the carbon footprint and giving devices a second life. Our competitive pricing ensures all devices are fully tested and ready for use. Our customer-centric approach focuses on providing the best service and satisfaction to our valued customers.

Job Description

As an Operations Manager at Device Giant, you will play a crucial role in maintaining our office's efficiency and effectiveness. Your responsibilities will include a variety of tasks from order processing to HR-related duties, ensuring a smooth operation of our business processes.

Key Responsibilities
  • Operations Management: Oversee day-to-day activities in the warehouse, ensuring all operations run smoothly. Assign tasks to different departments and coordinate to ensure timely and accurate completion.
  • HR Related Tasks: Manage employee onboarding processes and handle scheduling and task management for employees.
  • Order/RMA Processing: Provide support to local customers, cover store operations for a seamless and professional customer experience, and address customer inquiries related to deliveries.
Qualifications
  • Great attention to detail
  • Commitment to maintaining high-quality standards
  • Experience in the electronics refurbishing and repair space
  • Proven experience in office management or related roles
  • Excellent organizational and multitasking skills
  • Strong communication skills, both written and verbal