Senior Clinic Patient Representative
1 week ago
Job Summary:
We are seeking a skilled Senior Clinic Patient Representative to join our team at Christus Health. As a key member of our healthcare team, you will play a vital role in ensuring the smooth operation of our clinic.
Key Responsibilities:
- Provide exceptional patient care by greeting, instructing, and directing patients and visitors, while maintaining a professional and courteous demeanor.
- Act as a liaison between patients and medical support staff, ensuring seamless communication and resolving any issues that may arise.
- Assist with various administrative duties, including verifying insurance benefits, scheduling appointments, and collecting payments.
- Utilize strong interpersonal and communication skills to effectively convey ideas and maintain a positive working relationship with patients, staff, and physicians.
- Stay up-to-date with changing policies and procedures, ensuring compliance with CHRISTUS Health guidelines and regulations.
Requirements:
- High school diploma or equivalent required; some college preferred.
- Three or more years of experience in a healthcare organization, with a focus on patient services and administrative duties.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Knowledge of managed care and ICD9/CPT coding a plus.
Work Environment:
This is a full-time position, working in a dynamic and supportive team environment. If you are a motivated and detail-oriented individual with a passion for delivering exceptional patient care, we encourage you to apply.
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