Office Operations Coordinator

2 weeks ago


Waxhaw, Mississippi, United States HIC Full time
Job Overview

Position Summary:

We are in search of a skilled and proactive professional to join our team as an Office Operations Coordinator. This role is essential in ensuring the smooth running of our office operations and delivering exceptional service to our clients.

The Office Operations Coordinator will be a key player in enhancing the efficiency of our daily functions. The ideal candidate will possess a minimum of 3 years of experience in an office environment, showcasing strong communication skills and a commitment to customer satisfaction.

Key Responsibilities:

  • Task Management: Execute assigned duties with precision and attention to detail.
  • Scheduling: Accurately coordinate appointments and inspections for clients and realtors.
  • Communication: Maintain effective communication with team members, inspectors, realtors, and clients.
  • Problem Resolution: Address and resolve client inquiries and complaints with professionalism and creativity.
  • Meeting Participation: Actively engage in weekly team meetings to contribute to organizational goals.

Responsibilities Include:

  • Client Interaction: Professionally manage phone calls and greet clients, providing them with accurate information.
  • Calendar Coordination: Organize and maintain schedules to ensure seamless operations.
  • Email Management: Respond to email inquiries promptly, ensuring high standards of written communication.
  • Support Functions: Deliver comprehensive support to enhance service delivery to clients and realtors.
  • Goal Orientation: Strive to meet established monthly and yearly objectives set by the organization.
  • Policy Adherence: Follow organizational policies and procedures to ensure consistency and quality.
  • Team Collaboration: Work collaboratively with colleagues to achieve common goals and assist with related tasks.

Qualifications:

  • Minimum of 3 years of relevant office experience, demonstrating effective phone handling and administrative capabilities.
  • Proven customer service skills with a focus on client satisfaction.
  • An associate degree is advantageous, reflecting a commitment to professional development.
  • Strong organizational abilities to manage multiple tasks efficiently.

Employment Details:

Job Type: Full-time
Schedule: Monday through Friday, 8 AM – 5 PM

Compensation:
Hourly Rate: $17
Medical Allowance: $200 per month

Vacation Policy:
1 week after 1 year of service
2 weeks after 3 years of service

Company Overview

We are a locally owned home inspection company, established in 2006, dedicated to providing exceptional service and value to our clients while supporting the real estate community.



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