Laboratory Assistant Supervisor

1 day ago


White Plains, New York, United States ATC White Plains Full time
Job Summary

The Clinical Laboratory Assistant Supervisor at ATC White Plains is responsible for coordinating and reviewing all activities of the laboratories to achieve maximum quality of testing and compliance with all requirements by regulatory agencies under direct supervision of the Section Supervisor. In the absence of the section supervisor, the assistant section supervisor will perform the duties of the section supervisor.

Key Responsibilities
  • Assure the delivery of quality department/clinical services in accordance with established hospital and regulatory agency standards.
  • Assure employee compliance with hospital and Human Resources policies and procedures.
  • Assure that employee competency and education requirements are satisfied as per hospital policy.
  • Participate in the Performance Improvement Program as defined by the organization.
  • Attend Management/Leadership meetings as scheduled/required and communicate hospital policies, performance improvement initiatives, and all other required information to staff.
  • Be responsible for participation in committees, task forces, and projects as appropriate.
  • Maintain knowledge related to the operations of the department.
  • Work collaboratively with all levels of the hospital interdisciplinary team and promote the team concept within the department and hospital-wide.
  • Demonstrate positive customer service, foster positive employee relations, and assure that staff adhere to the Customer Service Behavioral Standards.
  • Be supportive of hospital initiatives and projects and function as a positive change agent.
  • Promote a positive and professional image and be a role model, coach, mentor, and resource for staff and peers.
  • Direct and supervise tests performed.
  • Perform bench testing regularly and when staffing requires assistance.
  • Train and assist laboratory staff with specialized tests.
  • Oversee and assist with the Quality Control Program and prepare monthly Quality Control reports for section meetings. Submit for inter-lab comparison where appropriate.
  • Prepare section payroll and time sheets as required.
  • Keep abreast of accrediting agencies' regulatory standards for the Laboratory to meet compliance.
  • Document test implementation and training for staff.
  • Maintain effective communication within and outside the Laboratory Department.
  • Be actively involved in assisting with the development of effective utilization of laboratory/computer software to include instrument interfacing, tests, worksheets, and report formatting.
  • Troubleshoot instrument malfunction when needed and work with vendors to resolve issues.
  • Monitor turn-around-time for applicable assays.
  • Develop and submit departmental goals and objectives as required by the Division Administrative Director and Section Supervisor.
  • Interview, hire, evaluate, counsel, and terminate employees as per hospital policy.
  • Assure completion of staff orientation, annual, and ongoing competency and education requirements.
  • Attend and participate in educational programs or activities to maintain current level of knowledge or expertise to manage department.
  • Utilize multiple methodologies to communicate information.
  • Adhere to safety standards for employees and patients.
Additional Responsibilities
  • Maintain inventory and ordering as appropriate for supplies.
  • Laboratory supervisor responsibilities include:
    • Supervising testing personnel.
    • Monitoring and ensuring that acceptable performance specifications are maintained, including:
      • Review of quality control.
      • Scheduled instrument and equipment maintenance.
      • Other quality assurance activities as assigned.
    • Ensuring test system performance:
      • By initiating preventive and/or remedial actions when test procedures deviate from the laboratory's established performance specifications.
      • In the event of nonconformances, ensuring that test results are not reported until corrective action has been taken and the test is performing according to laboratory established performance specifications.
    • Verifying that personnel are trained and deemed proficient prior to performing testing on patient specimens independently.
    • Ensuring that staff have competency assessments as needed.
    • Ensuring action is taken when personnel do not perform as expected on competency assessments.
    • Compliance with all policies, procedures, and regulatory standards.
    • Communication, including bringing problems and non-conformities to the attention of laboratory management, including the medical director.
    • Leadership and problem-solving capabilities.
    • Allocation of assets for effective daily laboratory operations.
    • Personnel management.
  • Test System Competencies for assistant supervisors will be maintained and approved by the section supervisor and/or medical director.
  • Perform other duties as assigned.


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