**Executive Director

1 week ago

Myrtle Beach, South Carolina, United States Cascades Verdae Full time
About the Role

We are seeking a seasoned leader to join our team at Cascades Verdae as an Executive Director. This is a unique opportunity to lead and direct a vibrant and engaging living environment for our residents and a great place to work for our team members.

Key Responsibilities
  • Lead and direct the community to create and maintain a high-quality living environment, ensuring exceptional resident satisfaction and team member engagement.
  • Set a leadership example for others to follow and oversee day-to-day business operations, ensuring operational efficiency and strong financial results.
  • Develop and monitor the community's annual operating budget and business plan, ensuring achievement of financial targets and quality standards.
  • Partner with directors to ensure that service delivery in each department is consistent with our company standards and applicable regulations.
  • Establish and maintain effective communication strategies throughout the community, ensuring timely and effective sharing of information and a culture of openness.
  • Lead and participate in the planning and execution of effective orientation for new team members and ongoing learning and development of team members through in-services and other training programs.
  • Participate in family and resident communications to ensure strong relationships and open exchange of information, holding staff accountable for proactive, positive communications with residents and their families.
  • Establish and implement safety protocols in the community, setting a strong example and holding team members accountable for practicing a culture of safety.
  • Continuously monitor the building, grounds, and surrounding areas to ensure that the community is a safe, clean, and attractive living environment for our residents and presents an exceptional impression for guests.
  • Supervisory responsibilities include interviewing, hiring, and training team members, planning, assigning, and directing work, evaluating performance, rewarding and disciplining team members, addressing complaints, and resolving problems.
Requirements
  • Bachelor's degree in business, geriatrics, health care, hospitality, or a related field.
  • A minimum of five years' experience in a senior living, hospitality, health care, or related setting, or equivalent combination of experience and education.
  • Minimum of five years' leadership experience in senior living and/or a multidisciplinary team environment, operations experience in a senior living, hospitality, or residential care environment strongly preferred.
Competencies
  • Technical Skills: Current and ongoing competence in tasks assigned, indicating a specialized skill in this area above and beyond the average.
  • Communication: Ability to effectively and regularly transfer information to necessary parties to improve the quality of work and to provide a supervisor with actionable, accurate data.
  • Initiative: Self-motivated and personally competitive, with a desire to achieve for the good of the company and the team.
  • Flexibility: Ability to adapt to changing conditions on the fly, navigate obstacles with ease, and maintain a professional demeanor.
  • Interpersonal Skills: Focus on solving conflict, not blaming; listen to others without interrupting; keep emotions under control; remain open to ideas and try new things.
  • Teamwork: Balance team and individual responsibilities; encourage others and ask for help when needed; exhibit patience and compassion.
  • Professionalism: Ensure product is delivered on time and is of the highest quality; assume responsibility for mistakes; present oneself in a manner that enhances the brand image.
  • Ethics: Treat people with respect; keep commitments; inspire trust; work with integrity and ethically; uphold the company's guiding principles.
Physical Demands, Work Environment, and Expected Hours of Work

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This position is often required to read, write, stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, balance, stoop, kneel, crouch, talk, and/or hear.

An individual in this position will be required to lift or carry weight up to 25 pounds.

May be exposed to minimal to moderate noise.

May be required to work extended periods of time at a computer terminal.

May encounter difficult situations, including contact with mentally ill and deceased residents.

Travel

Local and out of state travel, including overnight stays, may be required from time to time to attend conferences, training, meetings, and professional development programs.

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