Lead Supervisor
1 month ago
Job Summary
Kalahari Resorts & Conventions is seeking a highly skilled and experienced Lead Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the efficient and effective daily operation of our resort, adhering to our high standards of quality and service.
Key Responsibilities
- Supervise and manage a team of floor staff to ensure seamless guest experiences
- Ensure rooms are maintained to the highest standards of cleanliness and are ready for guest accommodations in a timely manner
- Administer the supervision of all floor staff, providing guidance and support as needed
- Collaborate with other departments to ensure seamless operations and excellent guest service
- Monitor and maintain accurate records of guest feedback and concerns
Requirements
- Minimum 2 years of experience in a supervisory role in a hotel or resort setting
- Proven track record of delivering exceptional guest service and maintaining high standards of quality
- Excellent communication and leadership skills
- Ability to work effectively in a fast-paced environment
- Flexibility to work varied shifts, including evenings and weekends
What We Offer
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
About Us
Kalahari Resorts & Conventions is a leading provider of waterpark resorts and conference experiences. We are committed to delivering exceptional guest service and creating memorable experiences for our guests.
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