Restaurant Operations Manager

6 days ago


Pompano Beach, Florida, United States CheckersRally's Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Checkers & Rally's. As a key member of our Corporate Field Operations team, you will play a critical role in executing the restaurant plan, achieving sales and profit goals, and providing exceptional Guest and Team service.

Key Responsibilities
  • Build sales and profits by promoting Guest satisfaction and managing restaurant operations.
  • Escalate any concerns or recommendations with the restaurant, employees, or Guests to the General Manager.
  • Assist with interviewing and hiring the right Team Members.
  • Ensure policy and procedures are being followed on shifts.
  • Train Team Members on operations, Company policies, and procedures, and Guest service.
  • Identify and respond to complaints and policy and procedure violations.
  • Provide regular feedback and coaching to Team Members on their performance.
  • Help ensure the restaurant is a safe, clean, and fun environment for our employees and Guests.
Requirements
  • High School Diploma or General Education Degree (GED) - Preferred.
  • Food Safety Certified.
  • 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR).
  • Basic math skills.
  • Microsoft Office and general systems experience.
  • Strong interpersonal and verbal and written communications skills.
  • Ability to work flexible schedule and extended hours.
  • High energy to keep up with our fast-paced environment.
  • Commitment to our core values of integrity, service, excellence, and courage to be bold & grow.
What's in it for You?
  • Operations Excellence: Our team expects and delivers nothing but the best.
  • Training & Development: We bring out the best by ensuring everyone gets well-trained.
  • Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's.
  • Checkers & Rally's Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses.
  • Compensation: Work today & get paid tomorrow.


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