Front Desk Assistant
6 days ago
As a Night Audit and Front Desk Coordinator with Staybridge Suites, you will play a critical role in ensuring the smooth operation of our front desk during night shifts. Your primary responsibilities will include managing reservations, addressing guest inquiries, and facilitating efficient check-in and check-out processes.
Estimated Salary: $14-$18 per hour (dependent on location)
About the Position:
- Deliver exceptional customer service to guests, responding to their needs and resolving any issues in a timely manner
- Manage reservations and maintain accurate records to ensure seamless guest experiences
- Collaborate with colleagues to achieve common goals and promote a positive work environment
- Maintain high standards of cleanliness and organization at the front desk
- Communicate effectively with guests and colleagues, both verbally and in writing
Requirements:
- High School Diploma or equivalent
- Previous customer service experience preferred
- Strong analytical and problem-solving skills
- Ability to work independently and as part of a team
- Excellent communication and interpersonal skills
- Flexible availability, including nights and weekends
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