Part-Time Customer Service Agent

3 days ago


Des Moines, Iowa, United States Staybridge Suites Full time
About the Role: At Staybridge Suites, we're looking for a dedicated Part-Time Front Desk Agent to join our team. As a key member of our hospitality team, you'll play a crucial role in creating memorable guest experiences.

Key Tasks:
  • Deliver exceptional customer service, ensuring every guest feels welcome and valued
  • Manage reservations efficiently, responding to guest inquiries and resolving issues promptly
  • Maintain a clean, organized front desk area, reflecting positively on our brand
  • Promptly attend to guest needs, addressing concerns and providing solutions

Requirements:
  • A High School Diploma or equivalent is required; previous customer service experience is beneficial
  • Basic math and computer skills are necessary for this position
  • A warm, approachable personality and strong communication skills are essential
  • Flexibility, including weekend shifts, is mandatory

Our Benefits:
  • A salary range of $16-$21 per hour, based on experience
  • A supportive work environment that prioritizes employee happiness and growth
  • Ongoing training and development opportunities to enhance your skills
  • A discount on hotel stays for staff members


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