Lead Operations Associate

7 days ago


Boston, Massachusetts, United States Percy Full time
Job Overview

Percy is seeking a highly skilled Operations Management Specialist to join our team in Boston, MA. As a key member of our operations team, you will play a critical role in ensuring the seamless delivery of our services to our guests.

Key Responsibilities:

  • Coordinate with Operations Managers to ensure properties are guest-ready and handle maintenance issues.
  • Conduct regular inspections, supervise housekeeping teams, and perform housekeeping duties to manage the apartment turnover process and maintain high standards of cleanliness.
  • Manage corporate assets, oversee inventory, and gather property information for internal use.
  • Participate in operational projects, maintain quality assurance during home walkthroughs, and act as a liaison between Operations Leaders and the Customer Experience team.

Requirements:

  • 2+ years of management experience in a related field.
  • Previous manual labor experience and a strong understanding of operational processes.
  • Tech-savvy with a smartphone and the ability to use various apps and platforms.
  • Valid driver's license and access to a vehicle.
  • Ability to work flexible hours, including weekends and holidays.

What We Offer:

  • Competitive salary with performance-based bonuses.
  • Comprehensive health, dental, and vision insurance.
  • Opportunities for professional development and career growth within the company.
  • Employee discounts on stays at company-managed properties.


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