Aviation Operations Lead

6 days ago


Boston, Massachusetts, United States Swissport International AG Full time
Job Summary

Ramp Lead Agent is responsible for leading and directing the work of employees involved in the operation, providing training and instruction to ensure quality work is performed. The role involves reading and interpreting load sheets and loading/unloading aircraft per customer instructions. The Ramp Lead Agent is also responsible for operating all equipment and performing some staff duties. They work as a manager of a group of ramp agents and assist them in performing duties.

Key Responsibilities
  • Load/Unload Processes: Load and unload aircraft per customer/Swissport/FAA guidelines.
  • Safety and Integrity: Ensure the safety and integrity of customer and Swissport assets during operations.
  • Image and Professionalism: Ensure that image and professionalism are displayed at all times by staff.
  • Discipline Work Environment: Maintain a discipline work environment per company rules and regulations.
  • Baggage Make Up Process: Manage the baggage make up process according to airline specifications.
  • Lead Agents: Lead all agents performing the above tasks.
Requirements
  • Lead Experience: Should possess some lead experience.
  • Valid Driver's License: Valid driver's license.
  • Good Communication Skills: Good communication skills.
  • Minimum 1 Year Experience: Minimum 1 year experience in the field.
  • Inclement Weather: Must be able to work in inclement weather.
  • Flexible Shifts: Flexible to work on various shifts (days, evening, nights, weekends, and holidays).
  • Health & Safety Awareness: Excellent Health & Safety awareness.
  • Lifting Heavy Objects: Lift heavy objects that could reach 70 pounds (32 kilograms).
What We Offer
  • 401(k) Plan: 401(k) plan.
  • Dental Insurance: Dental insurance.
  • Health Insurance: Health insurance.
  • Life Insurance: Life insurance.
  • Paid Time Off: Paid time off.
  • Retirement Plan: Retirement plan.
  • Tuition Reimbursement: Tuition reimbursement.
  • Vision Insurance: Vision insurance.


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