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Office Administrator

2 months ago

Palos Heights, Illinois, United States Jackson Hewitt Full time

Job Summary:

We are seeking a highly skilled and detail-oriented Office Administrator to join our team at Jackson Hewitt. As a key member of our staff, you will play a critical role in providing exceptional administrative support and client services.

Key Responsibilities:

  • Client Communication: Develop and maintain strong relationships with clients through effective verbal and written communication.
  • Issue Resolution: Assist in resolving customer and employee issues in a prompt and professional manner.
  • Research and Analysis: Conduct thorough research to provide accurate information and guide clients effectively.
  • Product Recommendations: Make tailored product or service recommendations to enhance client experience.
  • Administrative Support: Provide administrative support to ensure the smooth operation of our office.

Requirements:

  • Experience: 13 years of office experience.
  • Skills: Strong proficiency in MS Office suite and computer skills.
  • Education: High School Diploma/GED or equivalent business experience.
  • Personal Qualities: Excellent problemsolving, communication, and organizational skills.

Preferred Qualifications:

  • Education: College degree.
  • Skills: Advanced computer skills and troubleshooting abilities.
  • Experience: Prior experience in fastpaced environments.