Front of House Manager

7 days ago


Longmont, Colorado, United States Georgia Boys BBQ Company Full time
Job Description

**About Us**

Georgia Boys BBQ Company is a leading provider of high-quality BBQ and dining experiences. We are committed to delivering exceptional service and creating memorable experiences for our guests.

**Job Summary**

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

**Key Responsibilities**

  • Leadership and Management
    • Lead and manage a team of front-of-house staff, including servers, bartenders, and hosts/hostesses.
    • Develop and implement strategies to improve customer satisfaction and loyalty.
    • Monitor and control labor costs, inventory, and expenses.
  • Customer Service
    • Ensure that all customers receive exceptional service and have a positive dining experience.
    • Address customer complaints and concerns in a professional and timely manner.
  • Operations and Administration
    • Oversee the daily operations of the restaurant, including opening and closing procedures.
    • Manage inventory, supplies, and equipment.
    • Ensure that all health and safety regulations are met.
  • Training and Development
    • Train and develop front-of-house staff to ensure they have the skills and knowledge to provide exceptional customer service.
    • Coach and mentor staff to improve performance and achieve goals.

**Requirements**

  • Education and Experience
    • High school diploma or equivalent required; associate's or bachelor's degree in hospitality or a related field preferred.
    • Minimum 3 years of experience in a restaurant management role, preferably in a fast-paced environment.
  • Skills and Qualifications
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Strong problem-solving and analytical skills.
    • Ability to work a flexible schedule, including evenings, weekends, and holidays.

**What We Offer**

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A fun and dynamic work environment.
  • A team-oriented culture that values teamwork and collaboration.


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